joeh Posted July 6, 2007 Report Share Posted July 6, 2007 We have a customer who has reported a problem with their system. When a call comes into a central huntgroup, a member of staff answers the call "Hello Company XX....", the caller then replies "Hello.." but is cut short, and the caller is then immediately connected to someone else - who answers "Hello Company X". They claim they could reproduce this behavior. The two members of staff who answer the call (and answer it again) are members of the same hunt group, and have individual extensions. I have enabled full logging on the PBX and will try and get them to reproduce these problems next week, backed up by logfiles. Any ideas? It's like some kind of race condition or something? (Its V2 btw) Quote Link to comment Share on other sites More sharing options...
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