RichardDCG Posted November 4 Report Posted November 4 V69.3.2 Is there a trick to setting up messages for a call queue? I have 9 messages set (downloaded the files), however they do not get played correctly. Sometimes it will play the message twice (cutting off the first try and then restarting) it will also overlay another message over the current one that is playing ... I want to have several small messages to play so that I can use a 'enter 9 now to leave a message' message. I want each message to play in it's entirety 1-9. They are listed in The recordings folder as acd1_xxxx.wav, acd2_xxxx.wav ... etc. They are not all the same duration. Quote
Vodia PBX Posted November 26 Report Posted November 26 Message "0" will always be played at the beginning, this is typically some general introduction that every caller needs to hear. The other messages are played one after another, depending on availability. You can mask out messages with a service flag. We have added the text to speech in 69.3.6, so that you don't have to upload or record the prompts any more if the bot voice is good enough. Quote
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