Friedom-Tech Posted March 26, 2009 Report Share Posted March 26, 2009 HI; i am having a weird issue in an enviornment that has 20 Aatra 480i's and three Polycoms, the polycoms work fine but the users using the Aastras have an issue where they will hear beeping like someone is pressing buttons on their phone even though the person on the other end of the call cannot hear it. i tried upgrading firmware to latest version but it didnt help! any help would be greatly appreciated. thank you Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 27, 2009 Report Share Posted March 27, 2009 i am having a weird issue in an enviornment that has 20 Aatra 480i's and three Polycoms, the polycoms work fine but the users using the Aastras have an issue where they will hear beeping like someone is pressing buttons on their phone even though the person on the other end of the call cannot hear it. i tried upgrading firmware to latest version but it didnt help! any help would be greatly appreciated. Is the hearing limited to the Aastra handsets? That would be very strange. If you can get a wireshark trace it should be possible to see what is going on on the media level. Filter for the IP address during the capture, then we don't have to screen MB of data. Quote Link to comment Share on other sites More sharing options...
Friedom-Tech Posted March 27, 2009 Author Report Share Posted March 27, 2009 Is the hearing limited to the Aastra handsets? That would be very strange. If you can get a wireshark trace it should be possible to see what is going on on the media level. Filter for the IP address during the capture, then we don't have to screen MB of data. yes it is limited to the Aastra handsets...the ppl on the other end of the phone do not hear the beeping. i can give you remote access to the system if you email me personal message Quote Link to comment Share on other sites More sharing options...
mattlandis Posted April 3, 2009 Report Share Posted April 3, 2009 Hello, We have a client reporting this with another system and aastra phones. (They are using a sangoma PRI card into the mix) Did you find anything out? thanks matt Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.