Parks Posted April 7, 2009 Report Share Posted April 7, 2009 We have a large doctors office who is splitting off into two separate offices and they don't want to have to re-record their voicemail greetings, directory names, agent groups and auto attendants. Is something like this possible in a hosted deployment? Quote Link to comment Share on other sites More sharing options...
Parks Posted April 8, 2009 Author Report Share Posted April 8, 2009 We have a large doctors office who is splitting off into two separate offices and they don't want to have to re-record their voicemail greetings, directory names, agent groups and auto attendants. Is something like this possible in a hosted deployment? We figured it out. If anyone is interested send me a private message and then we can get numbers and I can walk you through it. It's a bit step oriented. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted April 8, 2009 Report Share Posted April 8, 2009 I would either clone the whole configuration of the PBX (if it was a single domain setup) or get a domain backup and then restore the config on the new server or create a new domain from the domain backup. Then after the restoration, delete what is not needed any more. Quote Link to comment Share on other sites More sharing options...
Parks Posted April 8, 2009 Author Report Share Posted April 8, 2009 I would either clone the whole configuration of the PBX (if it was a single domain setup) or get a domain backup and then restore the config on the new server or create a new domain from the domain backup. Then after the restoration, delete what is not needed any more. You actually have to do more if you don't want to lose the recordings for the extensions that have DIDs in them. If you just clone the domain and use it when creating a new one you will have to re-record everything over again. I've figure out that you can remove the DIDs from the original domain and then clone and put back in the new domain the DIDs to the extension and all records don't get erased. This is because the system will not allow you to create extension with multiple DIDs and therefore it would strip them when importing the template. I worked a couple of hours on playing with this and got it working this way with out having to re-record all greatings and AAs. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted April 9, 2009 Report Share Posted April 9, 2009 You actually have to do more if you don't want to lose the recordings for the extensions that have DIDs in them. If you just clone the domain and use it when creating a new one you will have to re-record everything over again. I've figure out that you can remove the DIDs from the original domain and then clone and put back in the new domain the DIDs to the extension and all records don't get erased. This is because the system will not allow you to create extension with multiple DIDs and therefore it would strip them when importing the template. I worked a couple of hours on playing with this and got it working this way with out having to re-record all greatings and AAs. You are right. DID are a problem. Because they are global, they get lost when you want to restore them in a domain. Quote Link to comment Share on other sites More sharing options...
reco Posted May 11, 2009 Report Share Posted May 11, 2009 We figured it out. If anyone is interested send me a private message and then we can get numbers and I can walk you through it. It's a bit step oriented. come one write some good docu for yourself and post it on the wiki... we all share here no? reco Quote Link to comment Share on other sites More sharing options...
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