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Autoattendant / trunk setup question


duggyk
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I'm attempting to setup an auto attendant to work alongside a peer proxy ring-group application..... with no success yet......

 

Call flow goes a little like this..........

 

itsp >>> proxy >>> pbxnsip autoattendant

 

caller dials an extenstion, call is routed back to proxy.....

 

proxy <<< pbxnsip

 

registered device (to proxy) rings :)....... feature on proxy routes call back to pbxnsip if the call isn't answered......

 

proxy >>> pbxnsip

 

call dies :P get strange error messages:

 

[5] 2009/04/14 12:13:15: Received loopback request without tag

[5] 2009/04/14 12:13:15: Received incoming call without trunk information and user has not been found

 

what header declares the 'trunk information'?

why is the user found when the same request URI is used (and the user is called directly)?

 

make any sense?

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I'm attempting to setup an auto attendant to work alongside a peer proxy ring-group application..... with no success yet......

 

Call flow goes a little like this..........

 

itsp >>> proxy >>> pbxnsip autoattendant

 

caller dials an extenstion, call is routed back to proxy.....

 

proxy <<< pbxnsip

 

registered device (to proxy) rings :) ....... feature on proxy routes call back to pbxnsip if the call isn't answered......

 

proxy >>> pbxnsip

 

call dies :P get strange error messages:

 

[5] 2009/04/14 12:13:15: Received loopback request without tag

[5] 2009/04/14 12:13:15: Received incoming call without trunk information and user has not been found

 

what header declares the 'trunk information'?

why is the user found when the same request URI is used (and the user is called directly)?

 

I guess you turned the loopback detection off already (admin settings).

 

Does the PBX received the request from the proxy as well? You can see that in the "Rx" in the log. If the request also comes from the proxy, then it should work...

 

Loops are a dangerous stuff. It can very quickly consume a lot of resources. That is why the PBX has a special settings for that. If you have some leisure, check out "Max-Breadth" in RFC 5393.

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