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Call Recording Bug


Henry Castillo
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HI,

 

Even though we set all recording options to ON, Call recording does not work for inbound calls ( not going thru Agent or Hunt group). Previous or current version 3.3.1.3177 have the same problem. Outbound calls are recorded fine.

I think it has to do with the new more granular options for recording implemented in version 3. It all worked before.

Please speed up the fix for that.

 

Henry

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Even though we set all recording options to ON, Call recording does not work for inbound calls ( not going thru Agent or Hunt group). Previous or current version 3.3.1.3177 have the same problem. Outbound calls are recorded fine.

I think it has to do with the new more granular options for recording implemented in version 3. It all worked before.

Please speed up the fix for that.

 

It should be fixed after 3.3.1. Ask support@pbxnsip.com for a build. Hopefully we can make it GA pretty soon.

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  • 5 months later...

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