opusi Posted May 28, 2009 Report Share Posted May 28, 2009 Hi, I was hoping someone knows about the Soundstation IP's dial plan. I'm using this dial plan [2-9]11|0T|011xxx.T|1[2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[2-9]xxxT|*xx I can dial long distance, but no toll-free(i.e. 800,866,877,888.) Everything else is working. Extensions, Local, and international. Also, the SPA942's on our system dial everything. Anyone have any ideas why the Polycom can't dial toll-free? I even tried adding |1800xxxxxxx and that didn't work either. Thanks. Quote Link to comment Share on other sites More sharing options...
pbx support Posted May 29, 2009 Report Share Posted May 29, 2009 Hi, I was hoping someone knows about the Soundstation IP's dial plan. I'm using this dial plan [2-9]11|0T|011xxx.T|1[2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[2-9]xxxT|*xx I can dial long distance, but no toll-free(i.e. 800,866,877,888.) Everything else is working. Extensions, Local, and international. Also, the SPA942's on our system dial everything. Anyone have any ideas why the Polycom can't dial toll-free? I even tried adding |1800xxxxxxx and that didn't work either. Thanks. Are you sure this is with just the Soundstation or any other phone? Did you verify the PBX whether you are blocking toll free numbers? Quote Link to comment Share on other sites More sharing options...
opusi Posted May 29, 2009 Author Report Share Posted May 29, 2009 Are you sure this is with just the Soundstation or any other phone? Did you verify the PBX whether you are blocking toll free numbers? It's just the soundstation. toll-free used to work when I was using this dial plan: *00|*6x|*7x|*8x|*9x|*98xxxx|011xxxxxxxxxxxx|1xxxxxxxxxx|2xxx|3xxx|4xxx|5xxx|503x xxxxxx|6xxx|7xxxx|8xxxx|911|971xxxxxxx but international didn't. I'll try |1xxxxxxxxxx| I guess. Quote Link to comment Share on other sites More sharing options...
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