pbxuser911 Posted June 2, 2009 Report Share Posted June 2, 2009 I know there is a way i can set that when i call from my cell phone into the system it will ask me to check my voice mail, or make a phone call etc but i am having a black moment and i cant figure out how to do it Quote Link to comment Share on other sites More sharing options...
pbx support Posted June 2, 2009 Report Share Posted June 2, 2009 I know there is a way i can set that when i call from my cell phone into the system it will ask me to check my voice mail, or make a phone call etc but i am having a black moment and i cant figure out how to do it If your extension has the cell phone configured (under the redirection tab/page for the extension), then PBX recognizes it when the call is made from your cell phone. Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted June 2, 2009 Author Report Share Posted June 2, 2009 i do have the cell phone number in the Cell phone number field under the redirection tab it doesnt work,t he auto attendant answers normal without giving me the options Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted June 6, 2009 Author Report Share Posted June 6, 2009 Any help? Quote Link to comment Share on other sites More sharing options...
pbx support Posted June 6, 2009 Report Share Posted June 6, 2009 Any help? Just have to check the format of the number. What configured and what comes in should match. The SIP INVITE message should tell you what is coming in. Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted June 7, 2009 Author Report Share Posted June 7, 2009 The customers Domain is set up the same (as far as i can see) as on my domain on my domain when i call in i get the option "to place an outbound call press 1" but when the customer calls his DID it doesnt give him the option what could i have set up wrong? what do i have to look at? Quote Link to comment Share on other sites More sharing options...
cpendl Posted June 7, 2009 Report Share Posted June 7, 2009 The customers Domain is set up the same (as far as i can see) as on my domainon my domain when i call in i get the option "to place an outbound call press 1" but when the customer calls his DID it doesnt give him the option what could i have set up wrong? what do i have to look at? Take a look at how the number is being formated when calls come in, and it that matches how the cell phone number is entered for the extension. You might have to play with the country code formatting on the truck, or you can try adding (or removing) a "+1" in front the of cell phone number in the extension. Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted June 7, 2009 Author Report Share Posted June 7, 2009 isnt that something the PBX has to do? automaticly format the number i added the cell phone number in the following formats and it still didnt work +1xxxxxxxxxx 1xxxxxxxxxx xxxxxxxxxx the country code on the account has a 1 set up for the country code again like i said, it seems as i have the same set up as i have on another domain on which it works just fine, on this one it doesnt seem to work no matter what i do Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 7, 2009 Report Share Posted June 7, 2009 the country code on the account has a 1 set up for the country code When you enter the number and blur the input field, does the web client show the number in the format (xxx)xxx-xxxx? Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted June 8, 2009 Author Report Share Posted June 8, 2009 yes, or i can hit save and it stays without changing it from +1xxxxxxxxxx 1xxxxxxxxxx xxxxxxxxxx to (xxx)xxx-xxxx Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted June 9, 2009 Author Report Share Posted June 9, 2009 anyone know what could be my problem? Quote Link to comment Share on other sites More sharing options...
pbx support Posted June 9, 2009 Report Share Posted June 9, 2009 anyone know what could be my problem? Can you PM support@pbxnsip.com with the SIP log? Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted June 9, 2009 Author Report Share Posted June 9, 2009 i sent it to you anything else you need please let me know Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted June 29, 2009 Author Report Share Posted June 29, 2009 anything? Quote Link to comment Share on other sites More sharing options...
pbx support Posted June 29, 2009 Report Share Posted June 29, 2009 anything? I did not find anything suspicious in the log. Only reason I can think of is - the trunk is global and may be that is the reason why the caller is not recognized. Will take a second look at it. Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted June 29, 2009 Author Report Share Posted June 29, 2009 ok let me know if you find anything Quote Link to comment Share on other sites More sharing options...
pbx support Posted June 30, 2009 Report Share Posted June 30, 2009 ok let me know if you find anything Is this call going through the auto attendant? For the PBX to recognize the caller and provide the special menu, it needs to go through the AA. Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted June 30, 2009 Author Report Share Posted June 30, 2009 Yes sir it goes to a number thats attached to the AA account Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted July 4, 2009 Author Report Share Posted July 4, 2009 Version: 3.4.0.3192 (Linux) How I fixed the issue was by rebooting the system for some reason even when I Deleted an extension that used to have that number in it, it still left the XML file and therefore it didn’t work on this domain you can only have the cell phone number in one account (which I believe should be changed) and the deleted/stuck account had that cell phone number, but when I rebooted it finally got erased and the cell phone worked on the new/active extension Quote Link to comment Share on other sites More sharing options...
Lenovo Posted August 15, 2009 Report Share Posted August 15, 2009 I suggest you best way is Article submission and another way is do follow forums if you post in relevant category!!! comparatif simulation taux credit auto - Taux crédit auto. Comparatif des offres! Les meilleurs taux crédit auto sont sur le net !comparatif simulation taux credit auto Quote Link to comment Share on other sites More sharing options...
jimraven79 Posted October 26, 2010 Report Share Posted October 26, 2010 I had the same problems, but a reboot of the system worked for me too. Thanks for the info in this thread! Quote Link to comment Share on other sites More sharing options...
Vodia support Posted November 11, 2010 Report Share Posted November 11, 2010 I know there is a way i can set that when i call from my cell phone into the system it will ask me to check my voice mail, or make a phone call etc but i am having a black moment and i cant figure out how to do it Can you post the invite coming into the system? Quote Link to comment Share on other sites More sharing options...
mattlandis Posted November 11, 2010 Report Share Posted November 11, 2010 Can you post the invite coming into the system? account > redirection or http://localhost/dom_ext2.htm Quote Link to comment Share on other sites More sharing options...
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