Jump to content

Call Recording


brandywinetech.com
 Share

Recommended Posts

In version 3.3.1.3171 Windows , I have setup alll incoming calls to a hunt group ,

 

I setup the default recording option to NOT record HUNBT group calls , I left the Hunt group to DEFAULT and on the users I have recording ON ,

 

problem is ,

 

Domain = YES record HG + HG = DEFAULT + user = NO then the domain overrides and it records the call anyway , the NO does not override the domain choice

 

if

 

Domain = NO record HG + HG = DEFAULT + user = YES, The opposite happens and it will not record the incoming calls regardless ,

 

yori

Link to comment
Share on other sites

In version 3.3.1.3171 Windows , I have setup alll incoming calls to a hunt group ,

 

I setup the default recording option to NOT record HUNBT group calls , I left the Hunt group to DEFAULT and on the users I have recording ON ,

 

problem is ,

 

Domain = YES record HG + HG = DEFAULT + user = NO then the domain overrides and it records the call anyway , the NO does not override the domain choice

 

if

 

Domain = NO record HG + HG = DEFAULT + user = YES, The opposite happens and it will not record the incoming calls regardless ,

 

yori

 

There were some recording issues fixed in 3.4 version. Could you please try it covers your case too? The link is http://pbxnsip.com/protect/pbxctrl-3.4.0.3194.exe.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...