Friedom-Tech Posted June 16, 2009 Report Share Posted June 16, 2009 Hi, i have a client who when receiving inbound calls the callers do not hear the first three seconds of the auto attendant. while this may seem unprofessional to his clients it also presents a proble on his calling card platform that his callers do not hear the prompt to enter their phone number and are complaining that they do not know what to do. is there any way to setup an option in the trunk to delay the playback of the IVR for three seconds untilll the call connects properly? also in the meantime what is the name of the prompt he should overwrite with a manual pause for the prompt "please enter the number you wish to dial followed by the pound"? please advise asap Thank you; Michael Quote Link to comment Share on other sites More sharing options...
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