Jump to content

CALLS TO EXTENSIONS VIA HUNT GROUP DOES NOT SHOW UP ON BLF OR PAC


Friedom-Tech
 Share

Recommended Posts

Hi;

 

i have the following setup by a client.

 

CS410 (version .3177) three polycom ip330's on site and one ip550 offsite.

 

the girl that uses the 550 has monitoring setup on her phone for the three extensions plus they all have the pac installed.

 

scenario is as follows:

 

call comes in...initial ring stage is a hunt group that rings on all phones, but when someone picks up the call the BLF does not show the call and neither does the PAC.

 

the only way BLF will work is if the user makes an outbound call or if the call comes directly into the extension from auto attendant.

 

is there any way around this as the client really needs this.

Link to comment
Share on other sites

  • 5 months later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...