djanjic Posted April 6, 2010 Report Share Posted April 6, 2010 Yesterday we performed upgrade from ver 2 to ver 3. This was performed on Windows based machine. The upgrade was performed in these steps. 1. Made a full backup, copied the full C:\program files\pbxnsip\pbx to another computer while the service was stopped. 2. On another computer restored this file system and fired pbxnsip version 18.104.22.16801. 3. Performed all trunk and ANI fixes, mostly involving outgoing caller ID on each trunk. 4. Made sure that all DID’d were pointing top proper extension. 5. Made a backup of that file system, copied to another location on the original computer. 6. Stopped the service on the first, original machine. 7. Restored the file system from the backup machine overwriting the original. 8. Fired up the new version. Everything works fine except my call log is not updating. I can see incoming and outgoing calls but the call log is stuck to the time when I actually performed restoration. Is there something on the file system that we need to reset in order for this to work again? If there is what do we need to do? Quote Link to comment Share on other sites More sharing options...
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