polycom2080 Posted April 18, 2010 Report Share Posted April 18, 2010 i am running version 4.0.0.3344 and i have setup when a call comes in it reach first a hunt group that rings 5 Ext and have setup stage one for 10 second and Behavior final stage to go to an IVR and the PBX will only send it to IVR after 30 second no matter what i enter in stage 1 please advice, is this a bug or am i doing something wrong Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted April 19, 2010 Report Share Posted April 19, 2010 i am running version 4.0.0.3344 and i have setup when a call comes in it reach first a hunt group that rings 5 Ext and have setup stage one for 10 second and Behavior final stage to go to an IVR and the PBX will only send it to IVR after 30 second no matter what i enter in stage 1 The 30 seconds sound like there is no answer coming back from a device and it times out. Can you check if all those extensions are registered properly and respond okay? Quote Link to comment Share on other sites More sharing options...
polycom2080 Posted April 19, 2010 Author Report Share Posted April 19, 2010 The 30 seconds sound like there is no answer coming back from a device and it times out. Can you check if all those extensions are registered properly and respond okay? there is a total of 7 ext in stage 1 and all 7 phone are register and just working fine, and doesn't matter how many second i put into stage 1 it will alway take 30 second to go to stage 2 please advice Quote Link to comment Share on other sites More sharing options...
Vodia support Posted April 21, 2010 Report Share Posted April 21, 2010 i am running version 4.0.0.3344 and i have setup when a call comes in it reach first a hunt group that rings 5 Ext and have setup stage one for 10 second and Behavior final stage to go to an IVR and the PBX will only send it to IVR after 30 second no matter what i enter in stage 1 please advice, is this a bug or am i doing something wrong I have tested this in the lab has describe above, I also tried different scenario. The end result is that all the extension in the group ring according to what is set in the duration, some range from 20-30 having from 3 to 5 extension and escaping to the AA for example. hey pbxnsip can you provide him with the latest beta? Quote Link to comment Share on other sites More sharing options...
polycom2080 Posted April 21, 2010 Author Report Share Posted April 21, 2010 Hi in the new version 4.0.1.3455 (Linux) the timer woks fine the only problem is is i enter a phone number by Final Stage it will cut off the caller when it tries to call i tried the number with a 1 and without please advise Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted April 22, 2010 Report Share Posted April 22, 2010 in the new version 4.0.1.3455 (Linux) the timer woks fine the only problem is is i enter a phone number by Final Stage it will cut off the caller when it tries to call i tried the number with a 1 and without You might use a analog gateway which generally have problems detecting when the call was really connected. Check if you FXO provider supports polarity detection, then the gateway has a chance to detect when the cell phone picked up. Then the PBX has a chance to start the playback at the right time. I guess with a PRI interface or SIP trunking this problem should disappear. Quote Link to comment Share on other sites More sharing options...
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