Jump to content

Can't change voice mail greeting


Tom Waterman
 Share

Recommended Posts

We are currently using version 4.0.1.3446 and I have noticed a funny (not really) thing happening. None of my users can change their voice mail greetings. When the log into the system from the phone they can record a new greeting and set the new greeting but it still plays the old greeting. I have even gone into the extension on the domain level and I can see the new greeting I recorded but it still plays the old one. I have even deleted the greeting out and it still plays the old one. How is this possible. It will only be a matter of hours before I have some angry folks. Please help.

 

Ok the angry folks are here. I was reading the new version 4 manual and it states on page 147 that I can have up to 9 mailbox greetings. Even if I can get one to save it never lets me record more than one.

Tom

Link to comment
Share on other sites

We are currently using version 4.0.1.3446 and I have noticed a funny (not really) thing happening. None of my users can change their voice mail greetings. When the log into the system from the phone they can record a new greeting and set the new greeting but it still plays the old greeting. I have even gone into the extension on the domain level and I can see the new greeting I recorded but it still plays the old one. I have even deleted the greeting out and it still plays the old one. How is this possible. It will only be a matter of hours before I have some angry folks. Please help.

 

Ok the angry folks are here. I was reading the new version 4 manual and it states on page 147 that I can have up to 9 mailbox greetings. Even if I can get one to save it never lets me record more than one.

Tom

 

Ok I have this porttion fixed but now I have run into something else. I can only record 1 custom greeting. Even in version 3 I could only record one greeting. is this a bug or am i missing something. Everthing I read says I can have 5 or 9 greetings and I can't get 2. Thanks for the help.

 

Tom

Link to comment
Share on other sites

Ok I have this porttion fixed but now I have run into something else. I can only record 1 custom greeting. Even in version 3 I could only record one greeting. is this a bug or am i missing something. Everthing I read says I can have 5 or 9 greetings and I can't get 2. Thanks for the help.

 

Well, did you try to use the *98 to record the call? if you use *98*1 you can record the greeting 1, if you use *98*2 you can record the greeting 2, and so on. You can have up to 5 greetings.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...