Jump to content

Not getting prompt message


Thiago
 Share

Recommended Posts

Hi

 

We are having problems when calling from the cell phone into the system , we are not getting the standard prompt message press 1 to make an outbound calls and etc..., I have my cell phone number under redirection associated with my extension and i am using 4.1.0.1000 (Linux). I've checked the sip logs and I can see the correct cell phone number on the INVITE , any ideias ?, help would be much appreciated

 

Regards,

Link to comment
Share on other sites

Hi

 

We are having problems when calling from the cell phone into the system , we are not getting the standard prompt message press 1 to make an outbound calls and etc..., I have my cell phone number under redirection associated with my extension and i am using 4.1.0.1000 (Linux). I've checked the sip logs and I can see the correct cell phone number on the INVITE , any ideias ?, help would be much appreciated

 

Regards,

 

Couple of things -

Check the country code settings, trunk "Rewrite global numbers" field settings. If you have the country code set to 1, the PBX assumes all number should be 10 or 11 digits.

Link to comment
Share on other sites

  • 1 year later...

Ive run into this (mind you still running v3.4) where I cant hit that special menu when I have the same cell phone number programmed in multiple extensions. It doesnt seem to matter if they are separated in different domains or not. The system only seems to like to have unique cell phone numbers for all extensions.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...