jlumby Posted May 12, 2010 Report Share Posted May 12, 2010 Is there a variable that can be used when setting up call recording that shows in the file name of the actual extension that took the call. I have a situation where they want to review phone performance for agents in an agent group, however the $u shows the DID that they called, and not the member extension that actually answered the call. Is there another variable that can do this? Quote Link to comment Share on other sites More sharing options...
pbx support Posted May 17, 2010 Report Share Posted May 17, 2010 Is there a variable that can be used when setting up call recording that shows in the file name of the actual extension that took the call. I have a situation where they want to review phone performance for agents in an agent group, however the $u shows the DID that they called, and not the member extension that actually answered the call. Is there another variable that can do this? There is none at this moment. But we can add one in the next version. Quote Link to comment Share on other sites More sharing options...
jlumby Posted May 17, 2010 Author Report Share Posted May 17, 2010 That will be appreciated, Are you talking next minor version, or major one? I am hoping I do not need to wait for 5.0 Let me know when the version is out. Quote Link to comment Share on other sites More sharing options...
pbx support Posted May 18, 2010 Report Share Posted May 18, 2010 There is none at this moment. But we can add one in the next version. Minor one. Quote Link to comment Share on other sites More sharing options...
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