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jlumby

Simultaneous call graph

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Does anyone how how to generate a simultaneous call graph for an agent group. I am looking for something just like the one that is generated automatically at midnight, however for a specific agent group, and not the PBX as a whole

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Good point. We already had the idea to extend the graphic capabilities into the domains and also the accounts, trunks. This is something we hopefully can pick up with the next major release.

 

Right now, you would have to generate auch a report, e.g. out of a database which stores the CDR. This will also be very powerful; but you need to invest significant time to program it :(

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if you are able to get this data from cdr's, there is another pbxnsip reseller who is writting a small tool to send cdrs to MS SQL. From there you should be able to write a MS SRS report with chart, whatever.

 

matt

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