mattlandis Posted June 7, 2010 Report Share Posted June 7, 2010 For example, if there is an outgoing call between say 1am and 6am i want an email to the pbxnsip admin AND my cell phone. I want to specifiy what is sent: ip address of extension, extension #, number attempted, etc. This is just an example. Basically ability to trap for a combination of events and send an email to someone other than the admin when that trap is triggered. matt Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 8, 2010 Report Share Posted June 8, 2010 What I am doing is use Outlook for this. There are planty of rules that you can use to sort incoming emails. I am sure you can get the above examples done with Outlook! Quote Link to comment Share on other sites More sharing options...
mattlandis Posted June 8, 2010 Author Report Share Posted June 8, 2010 kludgy? let me check it. one problem is inability to trigger on lots of things...such as what the person tried to dial, etc. what extension it came from, etc, etc. This is not a deal breaker, but I think would be useful. matt Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 9, 2010 Report Share Posted June 9, 2010 kludgy? Well, tell that the Outlook team . Anyway, it might imply a lot of unneccessary emails; but it would solve the problem. Quote Link to comment Share on other sites More sharing options...
mattlandis Posted June 9, 2010 Author Report Share Posted June 9, 2010 i still dont think outlook will solve this problem. for example: i want to get an update when someone ATTEMPTS to dial a certain Pattern. I have a dial rule that wont let them, but how do i get notified when someone TRIES? Matt Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 9, 2010 Report Share Posted June 9, 2010 for example: i want to get an update when someone ATTEMPTS to dial a certain Pattern. I have a dial rule that wont let them, but how do i get notified when someone TRIES? Whow, you mean the dial plan already blocks it? Is that a realistic use case? In an office environment I don't see the use of reporting someone for dialling a forbidden number... Maybe you can explain a real-life case where it would make sense to get a report on that... Quote Link to comment Share on other sites More sharing options...
andrewgroup Posted August 6, 2010 Report Share Posted August 6, 2010 Rather than letting the dial plan block the call, accept the call redirect them to the error extension, play the "BAD BOY" message and let the mailbox send an email to the designated email address and voila'. A CDR will be created that identifys the caller. Might that work? Maybe a FAKE IVR will recieve the errant calls and trigger the alerts... Being in the IT business, we have a List Server, that processes all alerts from all client devices and systems and parses the subject lines and body content with boolean if-then-else logic and can forward alerts or emails or generate new emails and sends to the designated persons. Quote Link to comment Share on other sites More sharing options...
mattlandis Posted August 6, 2010 Author Report Share Posted August 6, 2010 good ideas. matt Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.