hosted Posted August 19, 2010 Report Share Posted August 19, 2010 Does anyone else have issues with Polycom voicemail not turning off?? Quote Link to comment Share on other sites More sharing options...
YSJ3010 Posted August 19, 2010 Report Share Posted August 19, 2010 Yes 1.when a caller records a message and the mail box is set to send a email and delete the message the message light will stay on 2. if the call is directed to the main box visa a hunt Group and the ext wast a part of the hunt Group the red light will stay off Quote Link to comment Share on other sites More sharing options...
hosted Posted August 19, 2010 Author Report Share Posted August 19, 2010 very glad you could pin point that for me. we have had issues forever with this. Quote Link to comment Share on other sites More sharing options...
Friedom-Tech Posted November 16, 2010 Report Share Posted November 16, 2010 I seem to have a different issue. In a system with approx 120 extension, only 20 extension within a range of extension number 260-280 when they receive a voicemail their light does not show up...I have tried *99 and rebooting multiple times with no help? Any Ideas? We are running version Version: 4.2.0.3958 (Win32) my only step is to check if they are running the same firmware as everyone else, I will post back about that shortly. Quote Link to comment Share on other sites More sharing options...
Friedom-Tech Posted November 19, 2010 Report Share Posted November 19, 2010 Can anyone help with this? I have random extensions with this issue and they are complaining that clients are leaving them messages and they have no idea. Quote Link to comment Share on other sites More sharing options...
polycom2080 Posted November 19, 2010 Report Share Posted November 19, 2010 that was fixed on the newest version 4.2.0.3961 Quote Link to comment Share on other sites More sharing options...
Friedom-Tech Posted November 22, 2010 Report Share Posted November 22, 2010 that was fixed on the newest version 4.2.0.3961 Where can i download this version?? Quote Link to comment Share on other sites More sharing options...
pbx support Posted November 22, 2010 Report Share Posted November 22, 2010 Where can i download this version?? http://pbxnsip.com/protect/pbxctrl-4.2.0.3961.exe is the link. Quote Link to comment Share on other sites More sharing options...
dhennekens Posted October 2, 2013 Report Share Posted October 2, 2013 I have ver 5.1.2 and am experiencing this problem on Cisco phones. Any one know what to do? It's happening as described above. VM left on extension with email delivery selected with no local storage. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted October 2, 2013 Report Share Posted October 2, 2013 Can you see in the registrations tab for the extension if there is a message subscription? If not, then the phone did not subscribe for MWI, which perfectly explains why it does not work. Quote Link to comment Share on other sites More sharing options...
dhennekens Posted October 2, 2013 Report Share Posted October 2, 2013 I see nothing that deals with message subscription on the registrations page. Is that supposed to be a parameter? Quote Link to comment Share on other sites More sharing options...
dhennekens Posted October 2, 2013 Report Share Posted October 2, 2013 On the mailbox tab I have "Send message waiting indication:" and it is set to yes. Maybe that's why. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted October 2, 2013 Report Share Posted October 2, 2013 Well, the setting is about suppressing the MWI, even if the phone subscribes for it. What you need is a entry in the registration overview on the bottom of the page. There is probably an entry for REGISTER, what we need is something for message-waiting. If you manually set up phones, be prepared for a long (costly) learning curve. SIP phones are a far more difficult to set up than analog phones. You might save a few bucks on buying refurbished old Cisco phones, but it will cost you (and us all) a lot of time to get them working. Quote Link to comment Share on other sites More sharing options...
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