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Voicemail Indicator

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Yes

 

1.when a caller records a message and the mail box is set to send a email and delete the message the message light will stay on

 

 

2. if the call is directed to the main box visa a hunt Group and the ext wast a part of the hunt Group the red light will stay off

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I seem to have a different issue.

 

In a system with approx 120 extension, only 20 extension within a range of extension number 260-280 when they receive a voicemail their light does not show up...I have tried *99 and rebooting multiple times with no help?

 

Any Ideas? We are running version Version: 4.2.0.3958 (Win32)

 

my only step is to check if they are running the same firmware as everyone else, I will post back about that shortly.

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I have ver 5.1.2 and am experiencing this problem on Cisco phones. Any one know what to do? It's happening as described above. VM left on extension with email delivery selected with no local storage.

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Can you see in the registrations tab for the extension if there is a message subscription? If not, then the phone did not subscribe for MWI, which perfectly explains why it does not work.

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Well, the setting is about suppressing the MWI, even if the phone subscribes for it. What you need is a entry in the registration overview on the bottom of the page. There is probably an entry for REGISTER, what we need is something for message-waiting.

 

If you manually set up phones, be prepared for a long (costly) learning curve. SIP phones are a far more difficult to set up than analog phones. You might save a few bucks on buying refurbished old Cisco phones, but it will cost you (and us all) a lot of time to get them working.

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