mattlandis Posted September 28, 2010 Report Share Posted September 28, 2010 in v4 under an AgentGroup | Agents there is a Agent Availability. How is this set? We have 3 people that are in the office at different times. from 6a-8a goto agent 1 from 8-5 goto agent 2 from 5-7 goto agent 3 Can we do that with Agent Availability? How? tx! Matt Quote Link to comment Share on other sites More sharing options...
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.