DJ_Claricom Posted October 4, 2010 Report Share Posted October 4, 2010 We're getting multiple messages emailed to us every day with the folloing, The call between sip:5556661234@domain.com;user=phone andsip: 5556661234@domain.com;user=phone has been disconnected because of media timeout (120 seconds), 4202/10194 packets have been received/sent Some people are complaining of calls dropping with this. If one end of the call sits dead for 2 minutes while the other is talking does it end the call? Where can we change this timer or stop this error from happening? Quote Link to comment Share on other sites More sharing options...
polycom2080 Posted October 5, 2010 Report Share Posted October 5, 2010 We're getting multiple messages emailed to us every day with the folloing, Some people are complaining of calls dropping with this. If one end of the call sits dead for 2 minutes while the other is talking does it end the call? Where can we change this timer or stop this error from happening? this only happen if one part have disconnect the call and the user remain on the call, it will disconnect after 120 second, if you will do mute and listen to a speach/hotline/radio it wont get disconnected Quote Link to comment Share on other sites More sharing options...
DJ_Claricom Posted October 8, 2010 Author Report Share Posted October 8, 2010 is there not a way to extend this time? If someone is in a quiet office listening to someone talk about a product or in a phone conference he may not make a sound for some time. 120 seconds is just too small of a time for silence. If your wife calls... how much talking do you get in? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted October 11, 2010 Report Share Posted October 11, 2010 is there not a way to extend this time? If someone is in a quiet office listening to someone talk about a product or in a phone conference he may not make a sound for some time. 120 seconds is just too small of a time for silence. If your wife calls... how much talking do you get in? yes, dear... yes, dear... yes, dear... yes, dear... yes, dear... yes, dear... yes, dear... You can change the parameter, it's name is "timeout_connected" (this is a global setting, change it in the pbx.xml file or through the web interface). The other problem is that many firewall close the ports if there was no activity from the inside. VAD is not such a good idea anyway. Quote Link to comment Share on other sites More sharing options...
Nutel Posted November 25, 2010 Report Share Posted November 25, 2010 Where can I find timeout_connect via the web interface? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted November 25, 2010 Report Share Posted November 25, 2010 Where can I find timeout_connect via the web interface? This is not directly accessible. But you can use the trick in http://kiwi.pbxnsip.com/index.php/Global_Configuration_File to write the setting without restarting the service. Quote Link to comment Share on other sites More sharing options...
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