Happy Posted December 22, 2010 Report Share Posted December 22, 2010 Situation: Ivr directly answering the phone, if user is pressing <1> or just remains on the line, HG connects call to extensions or to external line. Ivr Dtmf List : !1!95! !E!95! ![^1]!-! Problem: When user hangs up the phone while the Ivr is playing, very often the 'empty' call is put through, as well to the extensions as to external line. Is there a way to avoid this behaviour, because is is very annoying to get the empty calls. We don't want to change the dtmf list so that user is only connected when he makes the right choice. Quote Link to comment Share on other sites More sharing options...
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