mattlandis Posted February 10, 2011 Report Share Posted February 10, 2011 Camp On: should it work with an analogue phone on an ATA? We have a complaint that sometimes it doesn't work. Are there any obvious "tricky" situations with camp on? In the manual on page 130 says "The system tracks a person’s availability by monitoring keypad activity..." Is this really true? Is this the person called or the person calling? thanks! Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 10, 2011 Report Share Posted February 10, 2011 No it is not the keypad activity. It is call-based, not presence-based. This makes it possible to see if someone becomes available for example on his cell phone. Well of course it should work. I think many people find it annoying and turn it off, that's why probably the exposure is lower than it could be. Quote Link to comment Share on other sites More sharing options...
mattlandis Posted February 10, 2011 Author Report Share Posted February 10, 2011 actually its a neat feature. I'm testing and it seems to work fine. Quote Link to comment Share on other sites More sharing options...
mattlandis Posted February 10, 2011 Author Report Share Posted February 10, 2011 Okay, the issue is that if a user has the extension forwarded that is getting the campon/callback --the camp on callback doesn't come through. Perhaps this is a feature? I can see understand that it should work that way. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 10, 2011 Report Share Posted February 10, 2011 Ehh redirection... So lets say A calls B, and B has set "redirect all calls" to C. Then if C is busy, the PBX will offer a camp on (A does not know that B has redirected the call). IMHO it would be reasonable to say wait until B gets available, not caring about C. When the call gets redirected again, well the PBX needs to do that otherwise we could create a loophole for calling someone direct. If we exclude camp on when the call is redirected, this is also not really solving the problem; B could set the redirection after the callback was registered. Quote Link to comment Share on other sites More sharing options...
mattlandis Posted February 10, 2011 Author Report Share Posted February 10, 2011 Okay, the senario we have is the other side. A calls B and B is on the phone. So A camps_on B. Now A redirects his call to C. When B hanges up, there is no camp_on call back to A (redirected to C). This behaviour makes sense to me because People and Extensions are not the same thing. In this senario if ext C got a camp_on call back from B they may have no idea why. (because People could have changed) Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 10, 2011 Report Share Posted February 10, 2011 Sounds like you can play funny games in big offices with that feature Quote Link to comment Share on other sites More sharing options...
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