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How to setup "out-of-office" message?


Flavio
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Check out the auto attendant and the service flag. The auto attendant contains the message that should be played; and the service flag is used to define when that message should be played.

Hello there!

I recorder my IVR on my Auto Attendant (ext 70).

I created ext 65 as a Service Flag account as follows:

Mode: manual

State: clean

Confirmation tone: Service active/inactive

Extensions that may change status: 41

 

Then I put 65 in the Auto Attendant IVR corresponding to my previously recorded message.

 

If I put on my trunk the destination to ext 70 and I enable from ext 41 the Service Flag, I get to hear my message.

What I now would like to do, is that first of all the phones extensions 40-43 should ring, then after say 20 seconds, the Service Flag should intervene.

 

How to achieve this?

Thanks,

F.

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