Jump to content

How to setup "out-of-office" message?


Recommended Posts

Check out the auto attendant and the service flag. The auto attendant contains the message that should be played; and the service flag is used to define when that message should be played.

Hello there!

I recorder my IVR on my Auto Attendant (ext 70).

I created ext 65 as a Service Flag account as follows:

Mode: manual

State: clean

Confirmation tone: Service active/inactive

Extensions that may change status: 41


Then I put 65 in the Auto Attendant IVR corresponding to my previously recorded message.


If I put on my trunk the destination to ext 70 and I enable from ext 41 the Service Flag, I get to hear my message.

What I now would like to do, is that first of all the phones extensions 40-43 should ring, then after say 20 seconds, the Service Flag should intervene.


How to achieve this?



Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...