should admin get an email if new device registers or looses registration?

[mattlandis]

Hello,

 

We have a problem with a certain phone dying (i won't mention any names)

so I want to know when extension 101 has any change in registration.

 

So i set the below setting to yes.

"When a registration status of an extension changes:"

 

If extension 101 has 3 registrations and I power off one of the phones, should the admin get an email?

[Vodia PBX]

Yes you should get an email. Where did you send it? To the admin or to the user (both is possible). Also, check your SPAM folder.

[mattlandis]

let me verify it didn't go to spam.

i did test and the "new account" email came through and other admin emails are coming but I'll check.

 

appreciate the verification

[mattlandis]

-i just checked and spam did not catch this.

-2ndly, i am getting other admin emails from this system.

 

Can you verify it works for you?

I have a subtle feeling this is not working correctly.

 

tx

[pbx support]

I see what you are saying. The "Admin->Email:When a registration status of an extension changes" is used when a registered extension changes the registration (i.e., if the phone changes the port number or IP address etc. This can happen generally on a remote phone rebooting and getting a new IP address).

 

If you want to monitor a single extension then use "Log Registration Changes" drop-down under extension's "Registration" page.

[mattlandis]

Cool! That does it perfectly.

Once again, snom ONE doesn't dissapoint.

 

[We are having a batch of snom PA1's that just hang out of the blue. This way we can monitor them proactively.]

 

Matt