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Snom ONE 3rd party registrations problem


penta s.r.l.
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Hi,

we have a snom ONE yellow license installed and we are using a mix of snom/non snom phones.

 

With great pleasure I've read that "snom ONE yellow supports 10 third-party devices", so I've installed it, since we have 5 thid-party devices.

The problem is that phones still cannot transfer calls and the log still reads

"REFER from device type "Linksys/SPA941-5.1.8" is not supported in this product"

 

We are running version 2011-4.2.0.3981 (Linux)

 

Could you help me?

Thank you.

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Read my article, especially point 3:

http://windowspbx.blogspot.com/2011/02/gotchas-to-watch-for-when-migrating.html

 

"Remember that these allowed non snom devices will have a limitation that they will not support a SIP REFER. In the real world this means that, for one, the Transfer button on software and hard phone will likely not work. This is not the end of the world though as with snom ONE you can put the call on hold and use the built in star code to transfer as a work around."

 

I wish this would go away as well.

Your welcome to suggest change here:

http://snomone.ideascale.com/

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Read my article, especially point 3:

http://windowspbx.blogspot.com/2011/02/gotchas-to-watch-for-when-migrating.html

 

"Remember that these allowed non snom devices will have a limitation that they will not support a SIP REFER. In the real world this means that, for one, the Transfer button on software and hard phone will likely not work. This is not the end of the world though as with snom ONE you can put the call on hold and use the built in star code to transfer as a work around."

Thank you Matt for the clear answer.

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