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Pbxnsip do not send on time CDR and ACD xml packets


centricall
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Hello,

 

We are using PBXNSIP Version 4.2.0.3958 (Win32). It does not send CDR and ACD xml packets on time to the another computer's port like cdr:192.168.5.100:3200 and for ACD http://192.168.5.217:3200. There is a delay time and this time increase more and more.

 

PBXNSIP works on Windows 2003 Server. How can you help about this problem.

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No, it is lightly loaded.

 

If we set the location where the packets sent to php url on apache not to computer's port, the packets are sent on time. But, there is still problem. We have windows service that listens the computer's port and we must use this windows service.

 

Thanks in advance.

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If it is lightly loaded, then I would suggest to take look at the(your windows service) program that is running on that port. We have seen cases where the receiving program wasn't reading the PBX requests soon enough. Note that PBX is a client here and connects to your program and then sends the data. If the connection is delayed then data will be delayed too. That's why when using php on apache, you see the better results.

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