marsbewohner Posted June 5, 2011 Report Share Posted June 5, 2011 Hi, is there a way to use the IM feature to send a message from the Admin to all devices, without having to use a separate extension account as sender and without adding all the extensions manually in the To field? Quote Link to comment Share on other sites More sharing options...
mattlandis Posted June 6, 2011 Report Share Posted June 6, 2011 i think you need to type in all the accounts. Did you try sending it to a ring group? (just to rule out that that works) Quote Link to comment Share on other sites More sharing options...
marsbewohner Posted June 6, 2011 Author Report Share Posted June 6, 2011 Not yet, as the first question is how to send an IM without having a real extension to send it from its weblogin Quote Link to comment Share on other sites More sharing options...
mattlandis Posted June 6, 2011 Report Share Posted June 6, 2011 why don't you want to us an extension to send it from? i'm trying to get use-case. if you have unlimited edition extensions are a dime a dozen. ;-) Quote Link to comment Share on other sites More sharing options...
marsbewohner Posted June 6, 2011 Author Report Share Posted June 6, 2011 It's not about a limit, it's about to avoid having all of the users trying to call the senders number or to send something back The customer want's to use this as some kind of emergency notification of all users or for downtime etc, which should be send out besindes the regular maintenance annoucement emails. Quote Link to comment Share on other sites More sharing options...
mattlandis Posted June 17, 2011 Report Share Posted June 17, 2011 ah. -also finish IM with "don't reply" -have the source email not registered to a phone so they only get vm. On vm say this extension is NOT monitored -or- have no vm. just some ideas. Quote Link to comment Share on other sites More sharing options...
marsbewohner Posted June 17, 2011 Author Report Share Posted June 17, 2011 Yeah, those are good ideas, thanks. But the main part is to have a "send to all" option instead of copy & pasting a few hundreds of extension numbers into the To field Quote Link to comment Share on other sites More sharing options...
pbx support Posted June 17, 2011 Report Share Posted June 17, 2011 We are adding the support for star (*) on the "Destination" field on the IM page. That should take care of all. Note that you still need to use user portal to send the IM. Quote Link to comment Share on other sites More sharing options...
mattlandis Posted June 17, 2011 Report Share Posted June 17, 2011 there you go marsbewohner . Quote Link to comment Share on other sites More sharing options...
marsbewohner Posted June 17, 2011 Author Report Share Posted June 17, 2011 Great, thank you! Quote Link to comment Share on other sites More sharing options...
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