tommymtl Posted June 23, 2011 Report Share Posted June 23, 2011 I have extensions that are usign the cell phone integration features. Cell phone number: xxx xxx xxxx Cell phone number: 1 Confirmation: immedaite Include the cell phone in calls to extension: include When calling the extension in a hunt group: include When calling the extension in an agent group: include Include cell phone for web callback: include Specify time when system calls the cell phone: No specific time When this cell phone calls the PBX: Offer virtual assistant When the extension get called, the PBX is ringing the cell phone cell phone display the caller ID and I would like it to display only the Trunk number used ... in other words, I do not what cell phone showing the original caller ID of the caller. How to do that? exemple of a live situation: PBX receive call from 212-555-1212 on Ext 1110 (from AT) -> Trunk number used to call cell phone : 16135551212 (Based on dial plan) Cell phone is reciving CID 212-555-1212 (Original caller ID) while I would like to display 16135551212 (Trunk Number) and nothing else PBX verion 4.2.0.3981 (Win32) Trunk Set up: Trunk ANI: 16135551212 (and always working) Remote Party/Privacy Indication: RFC3325-PAI Rewrite global numbers: Failover Behavior: On all error codes (usign failover function, if fail over... Other Trunk have the same ANI and working) Many thank Quote Link to comment Share on other sites More sharing options...
pbx support Posted June 23, 2011 Report Share Posted June 23, 2011 If you are using the registration trunk, you can use "Remote-Party-ID" instead of the "RFC3325-PAI". That should force the PBX to send the trunk ANI as the "From" and original caller id as the "Remote-Party-ID". Quote Link to comment Share on other sites More sharing options...
tommymtl Posted June 23, 2011 Author Report Share Posted June 23, 2011 Thanks for the information, Changing it to Remote-Party-ID has the effect to show the Original Trunk Number and not the number I want to display. So it does not seams to be working... My trunk provider do allow me to display anything I want... It does work if the call is originate from interna extensions but it does not when it is from a remote caller. Quote Link to comment Share on other sites More sharing options...
tommymtl Posted July 7, 2011 Author Report Share Posted July 7, 2011 Thanks for the information, Changing it to Remote-Party-ID has the effect to show the Original Trunk Number and not the number I want to display. So it does not seams to be working... My trunk provider do allow me to display anything I want... It does work if the call is originate from interna extensions but it does not when it is from a remote caller. Any word on this... I really need this to be working like following outbound call -> PBX -> call phone = display trunk number only (Trunk CID) outbound call -> PBX -> Ext = Outbound caller CID Ext -> Outbound call = EXT ANI (since they are different based on user location) (EXT CID) thanks Using version 4.2.1.4025 (Win32) Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.