SFX Group Posted June 26, 2011 Report Share Posted June 26, 2011 Hi. (sorry typo in the title) I have 2 extensions (10 and 11), both identical (they where renamed from 40 and 41), all same details. However from a 3CX phone on a system (and iPhone), i cant log in to 10, however i can login to 11, the actual error seems to be "SIP/2.0 403 Forbidden". Why would extension 10 be bad? i can delete and re-create, however would like to know why it did this? what log file can i look at, is there a black listed IP address? This really is this simple, if i take 3CX and change the ID and Extenstion from 10 to 11, same passwords, then it works fine. Ive tried changing the passwords on the server (both extensions as a good test), still 11 works and 10 doesn’t.... ideas? Heres the log for 10... ...::: NOTE 22 lines down "SIP/2.0 403 Forbidden" why is this? / the working one says "SIP/2.0 401 Authentication Required" :::... [9] 2011/06/24 22:10:15: Last message repeated 8 times [5] 2011/06/24 22:10:15: SIP Rx udp:192.168.1.51:1450: REGISTER sip:192.168.1.63:5060 SIP/2.0 Via: SIP/2.0/UDP 192.168.1.51:1450;branch=z9hG4bK-d8754z-567d1f5004720001-1---d8754z-;rport Max-Forwards: 70 Contact: <sip:10@192.168.1.51:1450;rinstance=506182cd2df0da9f> To: "ashley"<sip:10@192.168.1.63:5060> From: "ashley"<sip:10@192.168.1.63:5060>;tag=65056966 Call-ID: ZDUxMGYxOWI3NzYzYzUyNjdjMDRjZDM3YTM3YTQ2Y2U. CSeq: 1 REGISTER Expires: 120 Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE Supported: replaces User-Agent: 3CXPhone 6.0.19548.0 Content-Length: 0 [9] 2011/06/24 22:10:15: Resolve 6: aaaa udp 192.168.1.51 1450 [9] 2011/06/24 22:10:15: Resolve 6: a udp 192.168.1.51 1450 [9] 2011/06/24 22:10:15: Resolve 6: udp 192.168.1.51 1450 [5] 2011/06/24 22:10:15: SIP Tx udp:192.168.1.51:1450: SIP/2.0 403 Forbidden Via: SIP/2.0/UDP 192.168.1.51:1450;branch=z9hG4bK-d8754z-567d1f5004720001-1---d8754z-;rport=1450 From: "ashley" <sip:10@192.168.1.63:5060>;tag=65056966 To: "ashley" <sip:10@192.168.1.63:5060>;tag=8f5a7a51bf Call-ID: ZDUxMGYxOWI3NzYzYzUyNjdjMDRjZDM3YTM3YTQ2Y2U. CSeq: 1 REGISTER User-Agent: snom-PBX/2011-4.2.0.3981 Content-Length: 0 Many Thanks Ashley Quote Link to comment Share on other sites More sharing options...
pbx support Posted June 27, 2011 Report Share Posted June 27, 2011 I assume this is already posted on another post. Anyways, please check if the "Extension->Registration:Trusted IP Addresses" is set on that extension? Quote Link to comment Share on other sites More sharing options...
SFX Group Posted June 27, 2011 Author Report Share Posted June 27, 2011 I assume this is already posted on another post. Anyways, please check if the "Extension->Registration:Trusted IP Addresses" is set on that extension? Yay, fixed Had "*" in the trusted IP address part, removed that and its working Many Thanks Ashley Quote Link to comment Share on other sites More sharing options...
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