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voicemails get cut off


Tom Waterman
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I have a customer whose voice mail that is sent to her in email gets cut off. The email time is right. but when you listen to the file the end is missing. One example is 56 second voicemail that has only 37 seconds of audio. The length of the voice mail setting is 5 minutes so I know that is not cutting it off. Anyone have any idea?

 

Regards,

Tom

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I have a customer whose voice mail that is sent to her in email gets cut off. The email time is right. but when you listen to the file the end is missing. One example is 56 second voicemail that has only 37 seconds of audio. The length of the voice mail setting is 5 minutes so I know that is not cutting it off. Anyone have any idea?

 

Regards,

Tom

 

This bug is known and has been fixed. I think in version 4.2.1.4014 and up it's fixed, maybe fixed even before version .4014.

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