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Posted

I have encountered something i found strange, i have customer who was out for 2 weeks, they verrified for voice mails last week and saved a few ones.

They came back yesterday and the mail box was full with 20 new messages but the saved ones from last week where gone.... Is this a normal behavior ??

 

Running snom one v 4.2.0.3981

 

Marc-Andre

Posted

Yes, that is not a bug, supposed to be a feature. Background is that people usually when they forward VM as email, they keep them in "saved" mode in the mailbox, creating a "timebomb"... That is why the PBX automatically drops the oldest saved one to make room for a new one.

Posted

Ok, is there a way to retreive a call list from the last 2 weeks, i have looked at the call logs no luck, look a some xml files in cdr foder the oldest file is from last friday.... is there a log file where i can find at least who called from the last 2 weeks ??

 

Marc-Andre

Posted

Actually this is based on the CDR duration. PBX deletes the call records after this duration. So, you can't receive anything beyond that. If you had the nightly emails turned on, you maybe able to check that out.

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