jon Posted August 18, 2011 Report Share Posted August 18, 2011 Hi, Existing Free Version install running 2011-4.2.0.3981 (win 32) Did a Config Save today which appeared to go as usual except the saved file (pbx.tar)was 0 bytes long. Tried the different file name/path etc just in case, but no difference.Can't seem to persuade it to share the config'. Only thing slightly different on this site from dozens of others is that the Domain address book was recently increased in size to around 1500 entries. Is there a maximum config size for the snom PBX ? Has anyone seen this before or have any other suggestions. Its a remote site, several hours drive away..... Thanks Quote Link to comment Share on other sites More sharing options...
mattlandis Posted August 18, 2011 Report Share Posted August 18, 2011 this is a common problem and i'm not sure why snom does not "fix" it. there is a system level setting called "Max. size of a configuration backup file:". changed this to something bigger. (maybe 100mb?) Now your backup should work. matt Quote Link to comment Share on other sites More sharing options...
pbx support Posted August 18, 2011 Report Share Posted August 18, 2011 Well, this is documented (maybe we should throw error to the screen). Making this change is very easy, but we do not want another problem popping up (call quality degrades during the configuration backup). So, we have not made this as a default option. http://wiki.snomone.com/index.php?title=Configuration_Backup The idea is to use this feature only for small configurations like the appliances/CS410 etc. For the bigger systems, we would like the admins to use the OS level tools. Quote Link to comment Share on other sites More sharing options...
jon Posted August 18, 2011 Author Report Share Posted August 18, 2011 Thanks for the reply Matt. That worked well (as expected) Also a valid point from "pbx support" about using OS level tools on the larger installations. Jon Quote Link to comment Share on other sites More sharing options...
mattlandis Posted August 19, 2011 Report Share Posted August 19, 2011 what appliance can't you backup from the webUI? My suggestion is have a note near button.: Don't backup during calls as it could degrade quality. (or, even better, have the system check and if calls in program don't allow.) snom is doing great with this product. just a tiny item. Quote Link to comment Share on other sites More sharing options...
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