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Ryan

API to transfer an active call, make a phone ring, etc

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Hello,

 

I need to make an API request or SOAP request to the PBX to transfer a current call to another extension. Would I use CSTA? I will be making a web interface via PHP for this; any ideas where to start?

 

Ryan

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You have to follow the whole process of stating the CSTA application, monitoring the device(s) and collect all the events that are sent by the PBX in order for you to send initiate a transfer call.

 

Please check out TR-087, ECMA-323 & ECMA-354 specification for details.

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