email@example.com Posted October 10, 2011 Report Share Posted October 10, 2011 Hi, We have a customer that once in a while gets these messages. "One side of the call between sip:+firstname.lastname@example.org;user=phone and sip:email@example.com did not receive media for 73.1 s and the other side of the call disconnected the call. The address of the other side was 0.0.0.0 (User-Agent=snom320/8.4.31). You may use this email as hint for a potential problem. The SIP messages are attached." What does the log say? Are we having problems with the Internet connection to the VoIP provider or is it something else? They also complain over "cut off calls" and say that this happens about five times a day. I don't know if these two issues has something to do with each other. Thanks in advance, Jim ATT00001..txt Quote Link to comment Share on other sites More sharing options...
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