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snom 360 with 6.5.15 and pbxnsip 15.2.10a audio issue


snom Canada
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Hello,

 

Warning, a major issue is ATTACKING :blink: all are phone at this moment. 6.5.15 update on a Snom 360 has no voice when you make the call. When receiving the call everything ok.

 

PBXNSIP vewrsion 1.5.2.10a

 

downgrade to 6.5.8 now ok... but white noise might come back.

 

6.5.10 ok also

 

automatic update did scrap all the phone we have. need 6.5.12 and 6.5.10 firmware (snom provide only 6.5.13 and 6.5.15)

 

URGENT solution is needed.

 

no other phone has it (GRANDSTREAM, AASTRA)

 

regards,

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White noise is usually caused by SRTP problems. Try turning it off on the phone and the PBX.

 

we do not have white noise issue, we have no audio/nothing on all call we do.

 

call we receive the audio is back/ok.

 

pbxnsip 1.5.2.10a on windows2000 server (running for more than 18 months.)

 

broken firmware :

 

6.5.13

6.5.15

 

working firmware :

6.5.8

6.5.9 beta

6.5.10 (snom320)

 

7.1.30 (snom 360)

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