reco Posted January 5, 2012 Report Share Posted January 5, 2012 hi there, my client wants to set a service flag from remote. i don't want though to give them admin access since i am afraid they mess up their stuff. is there a way to dial in to the phone system and set it? reco Quote Link to comment Share on other sites More sharing options...
Steve B Posted January 5, 2012 Report Share Posted January 5, 2012 hi there, my client wants to set a service flag from remote. i don't want though to give them admin access since i am afraid they mess up their stuff. is there a way to dial in to the phone system and set it? reco Send them through the auto attendant, have their phone number recognized by the extension-->redirection on the PBX, set up a Direct Destination number that points to the service flag you want changed. **Make sure that extension can change the service flag. When they dial in, have them press 3 to go to the auto attendant and then they press the number you have set for the auto attendant. Quote Link to comment Share on other sites More sharing options...
pbx support Posted January 5, 2012 Report Share Posted January 5, 2012 hi there, my client wants to set a service flag from remote. i don't want though to give them admin access since i am afraid they mess up their stuff. is there a way to dial in to the phone system and set it? reco If you are using 4.3.0.5021, then the release notes contains the below line item. Allow anyone to change the service flag status using ** in the permission field. Probably that's what you are looking for. Quote Link to comment Share on other sites More sharing options...
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