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Dial by name Directory Operations


andrewgroup
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When accessing the dial by name directory, and the caller enter 2 or 3 digits depending on the search settings, if it finds a unique match, it immediately transfers the caller to the matching extension. However, many people don't know the correct spellings, and it would be preferred the system would play a message. To reach "NAME recording" press 1, otherwise press any key to return to the directory. Individual accounts should have a Directory Opt Out setting too..

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