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Known issues/bugs with 2.1.4.2345

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Low Priority Feature Request for 2.1.5.x or 2.1.6.x

 

Auto Attendant "Names" are a very nice addition.

 

If you could also put the Agent Groups "Name" on the Extensions listing - that would be a good thing for customers with multiple Agent Groups.

 

Thanks,

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Probably not a bug, but a limitation of the system... Daily CDR's appear to only grab the last 1000 calls (in a 24 hour period)

 

Can we get this adjusted to all calls within the time period?

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Can we get this adjusted to all calls within the time period?

 

Having more than 1000 entries scares me... But it is probably a good idea to make that adjustable. There must he a limit somewhere.

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Why does it scare you?

 

 

In addition to this - I have a feature request that I believe is very beneficial to the customers.

 

I would like to request a CDR on a per account basis. Currently it's the entire domain, but parsing through those can be somewhat cumbersome.

 

I propose a CDR for each extension, and I don't believe it should be that hard to implement, as the USER call lists are already in the system.

 

Please let me know about both of these requests - as it is for a major client.

 

Thank you,

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In addition to this - I have a feature request that I believe is very beneficial to the customers.

 

I would like to request a CDR on a per account basis. Currently it's the entire domain, but parsing through those can be somewhat cumbersome.

 

I propose a CDR for each extension, and I don't believe it should be that hard to implement, as the USER call lists are already in the system.

 

Please let me know about both of these requests - as it is for a major client.

 

Thank you,

 

 

One More Request Please - Can we have the ability to have a domain admin-type account, with access to change account settings, AA settings, etc.. But just NOT have the ability to ADD/CREATE additional extensions,service flags, etc..

 

PLEASE let me know about all of my Feature Requests as soon as you can.

 

Thank you

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I would like to request a CDR on a per account basis. Currently it's the entire domain, but parsing through those can be somewhat cumbersome.

 

We added the option to send an email with the CDR after every call. I am using it already and it makes sense to me. It is my Outlook's job to sort the emails correctly into the right folder and I never have to worry about writing numbers down.

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We added the option to send an email with the CDR after every call. I am using it already and it makes sense to me. It is my Outlook's job to sort the emails correctly into the right folder and I never have to worry about writing numbers down.

 

Hmmm.. With heavy call volume - this would seem cumbersome to receive say 200 emails a day, as opposed to 1.

 

Can we customize this?

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Hmmm.. With heavy call volume - this would seem cumbersome to receive say 200 emails a day, as opposed to 1.

 

Can we customize this?

 

 

I would like to readdress this issue:

 

What I'm requesting:

 

1 CDR email per account sent at midnight with the domain CDR.

 

Thank you and please.

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Pretty please?

 

I would like to readdress this issue:

 

What I'm requesting:

 

1 CDR email per account sent at midnight with the domain CDR.

 

Thank you and please.

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