cei66 Posted February 1, 2012 Report Share Posted February 1, 2012 Hello , when i ve a call and when somebody call me in the time , during the ringing time the first caller don't hear me (me i m hearing him) if the second call stop everything is OK Why ? I ve got a snom one blue 5.021 with patton 4638 DAVID Quote Link to comment Share on other sites More sharing options...
Vodia support Posted February 1, 2012 Report Share Posted February 1, 2012 Do you have any firewalls in the middle that may be blocking ports on the pbx? it sounds like your having a one-way-audio issue. Can you provide with a sip-trace from the pbx? follow these instruction so you capture the trace. http://wiki.snomone.com/index.php?title=Retrieving_SIP_logging Quote Link to comment Share on other sites More sharing options...
cei66 Posted February 1, 2012 Author Report Share Posted February 1, 2012 Do you have any firewalls in the middle that may be blocking ports on the pbx? it sounds like your having a one-way-audio issue. Can you provide with a sip-trace from the pbx? follow these instruction so you capture the trace. http://wiki.snomone.com/index.php?title=Retrieving_SIP_logging Thanks I ve got one way audio only when a second call arived when it stop ringin everything is ok. My config is snom one blue (192.168.1.200) + 30 snom phones (300 , 821 and M9 a lot of pb with M9) network 192.168.1.0 + one Patton 4638 (192.168.1.201) Tomorrow i capture the trace Quote Link to comment Share on other sites More sharing options...
cei66 Posted February 2, 2012 Author Report Share Posted February 2, 2012 I ve done some more test and the result is : with SNOM M9 (45 ext) no pb with snom 320(40 ext) no pb with snom 870 or 821(41 ext) pb when a second call ring when i m on line the first peoople who call me don't hear me when the 2 call stop ringing it's ok again the problem is also with a client who have 4.3 and patton 4638 or in our office with 4.5 + SIP OVH TRUNK the codec who is used is G711a thanks log snomone.txt Quote Link to comment Share on other sites More sharing options...
pbx support Posted February 2, 2012 Report Share Posted February 2, 2012 Based on your testing looks more like a phone issue. But we will test it here before escalating to the phone forum (forum.snom.com) Quote Link to comment Share on other sites More sharing options...
cei66 Posted February 2, 2012 Author Report Share Posted February 2, 2012 Based on your testing looks more like a phone issue. But we will test it here before escalating to the phone forum (forum.snom.com) Another test if the first call is an internal call no problem , only if the first and second call come from outside Quote Link to comment Share on other sites More sharing options...
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