dust mite Posted February 22, 2012 Report Share Posted February 22, 2012 We just purchased a snom one SOHO. 4.5. It was unresponsive to accessing thru mac address. We found it in the DHCP server leases, and accessed it. After giving it a static address, activating the license and disabling multicast, we set it back to DHCP. It is now unresponsive. We connected it to a machine running wireshark, and see no network traffic at all. Currently we find no documentation on reseting the SOHO using the reset button on the box. Is there a way to re-image it using a USB? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 22, 2012 Report Share Posted February 22, 2012 Can't you just login using IPv6? That should always be possible. The URL is something like http://[fe80::204:13ff:fe44:1234], where 44:12:34 would be the last 6 numbers from the MAC address. Quote Link to comment Share on other sites More sharing options...
dust mite Posted February 22, 2012 Author Report Share Posted February 22, 2012 Actually the box is completely unresponsive. We connected an ethernet cable to the SOHO directly to a laptop running wireshark. There is no network traffic coming from the SOHO. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 23, 2012 Report Share Posted February 23, 2012 If you connect an Ethernet cable directly between the PC and the box you might have the simple problem that the polarities are not okay and there is no link (old problem, all switches have automatic discovery today, no more "uplink", but many endpoint like PC dont have autodetection). Ideally you should use an Ethernet hub, but most switches are also okay and you should see at least some IPv6 annoucements. Not even IPv6 messages going out?! If you have a static IPv4 address, you would obviously not see any DHCP traffic. I guess this one then needs to go back to the snom clinic, seems like only JTAG will help to reanimate it. Quote Link to comment Share on other sites More sharing options...
dust mite Posted February 23, 2012 Author Report Share Posted February 23, 2012 Yes. We connected to a isolated non managed switch as well. While each port is its own collision domain, we should have seen something with our monitor equipment. Still no idea on the process for the reset button on the side. Any ideas? Quote Link to comment Share on other sites More sharing options...
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