roy Posted April 21, 2012 Report Share Posted April 21, 2012 Hi all, i am new here and also the snom one pbx is new to me... i have installed a snom one pbx system inside windows with sangoma a200 4 port netborder express. the problem i am encountering now is that when an incoming trunk call is received by snom one's auto attendant via sangoma a200 and it requests the caller to dial an extension number, the auto attendant does not acknowledge the input digits it only loops its message and nothing happens... but when the send to extension is set to a voip phone, the call is established and there is no problem. what would may be the cause of the problem? Quote Link to comment Share on other sites More sharing options...
Vodia support Posted April 23, 2012 Report Share Posted April 23, 2012 is the input populated on the AA and which snomONE version are you running?? This may also be a configuration issue on the sangoma. Can you run the quick setup and follow the article below. if that does not work you will need to post the sip trace. http://wiki.snomone.com/index.php?title=Configuring_NetBorder_Express_With_snom_ONE Quote Link to comment Share on other sites More sharing options...
roy Posted April 23, 2012 Author Report Share Posted April 23, 2012 i'll try sir thank you so much... Quote Link to comment Share on other sites More sharing options...
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