Randall Garner Posted May 21, 2012 Report Posted May 21, 2012 I received to "User Disconnects Call" emails this past Saturday - both were calls from extension to extension on our LAN. Below are the messages I received and attached are the TXT files also received on the email. Would you please review and advise? Thanks!!! ----------------------------- One side of the call between sip:214@pbx.gulfworld.com;user=phone and sip:202@pbx.gulfworld.com did not receive media for 7.7 s and the other side of the call disconnected the call. The address of the other side was 0.0.0.0 (User-Agent=snom320/8.4.32). You may use this email as hint for a potential problem. The SIP messages are attached. One side of the call between sip:207@pbx.gulfworld.com;user=phone and sip:202@pbx.gulfworld.com did not receive media for 12.1 s and the other side of the call disconnected the call. The address of the other side was 0.0.0.0 (User-Agent=snom320/8.4.32). You may use this email as hint for a potential problem. The SIP messages are attached. ATT00001.txt ATT00002.txt Quote
pbx support Posted May 21, 2012 Report Posted May 21, 2012 Generally these things do not happen on the LAN, unless there is connectivity issue or phone issue. Based on the log, I would start looking at the common phone in both these cases. Try upgrading the phone to newer releases too. Quote
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