htcom Posted June 4, 2012 Report Share Posted June 4, 2012 I am not sure if this is the correct place on the forum to post this so appologies if not. I have set the snomONE such that the language used is English UK and it all works well except for when the Virtual Assistant answers a call. When the virtual assistant answers a call the language presented is USA English and not UK English. Would someone please advise where I can change this setting ? Thanks Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 4, 2012 Report Share Posted June 4, 2012 Is this about the cell phone virtual assistant? Then it could be that the audio files are simply not recorded yet. Quote Link to comment Share on other sites More sharing options...
htcom Posted June 4, 2012 Author Report Share Posted June 4, 2012 Thanks for the reply snom ONE Yes, it's the cell phone virtual assistant that I'm taking about. The UK audio files are there, in fact to get around the problem I have made a copy of the audio_uk folder and renamed it audio_en. It maybe a bit of an inelegant solution, but it worked. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 4, 2012 Report Share Posted June 4, 2012 Well as we are adding features, we also add audio files... From time to time we re-record the language specific files, and then those updates include additions. A way to deal with this is to use theaudi_en directory, then rename it to audio_uk, and overwrite the prompots with the latest UK version, so that the US-version is there as the default file. As for the UK, I hope the users can live with US-prompts for time being. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.