Jump to content

how to remove voicemail intro "extension is not available"


Recommended Posts

is there a way to remove the intro into voicemail that says "the extension was not available. press 1 for callback or 2 to leave a message". when i call an extension directly and they dont pickup it always does that...then when i leave a message the normal recorded greeting is played. i noticed a checkbox to set Mailbox explanation prompt to always or not on personal recording in domain settings...but it seems this only works when dialing the extension from an AA or ACD...dialing directly does not remove it.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...