jmbjmbjmb Posted June 20, 2012 Report Share Posted June 20, 2012 Hi, Just completing an install here with Snom 760 phones (8.7.3.7) on SoHo (4.5.1075). OCCASIONALLY (not every time), when making an outgoing call using the handset, when you press the tick key, there is a short burst of ring tone played over the speaker of the phone as the call is being setup. This would be probably only 1/4 of a second or so, but is a nuisance and shouldn't be there. Any suggestions on removing it ? Thanks Jon Quote Link to comment Share on other sites More sharing options...
pbx support Posted June 20, 2012 Report Share Posted June 20, 2012 Is that the ringtone or the dialtone? Quote Link to comment Share on other sites More sharing options...
jmbjmbjmb Posted June 20, 2012 Author Report Share Posted June 20, 2012 Seems like it is the noise.wav file, which we use to provide comfort ringback while the call is established Quote Link to comment Share on other sites More sharing options...
Vodia support Posted June 21, 2012 Report Share Posted June 21, 2012 Can you press ##*# sequentially and verify if you hear the same sound? This combination will reboot the snom phone. Quote Link to comment Share on other sites More sharing options...
jmbjmbjmb Posted June 21, 2012 Author Report Share Posted June 21, 2012 Sorry Mr X, i'm a couple of hundred miles away from there now. Trust me here, it's the contents of noise.wav (which in our case happens to be renamed ringback.wav from the audio_uk file set) If you dial an external number, hold the receiver to your ear and press the tick key, as soon as noise.wav starts to play, some of it (say 1/4 second or so) is played through the phone speaker. Same tone, same cadence, same timing. Log file confirms that noise.wav was played. Quote Link to comment Share on other sites More sharing options...
Vodia support Posted June 21, 2012 Report Share Posted June 21, 2012 You can remove the "ringback.wav" by ssh into the soho, if you don't not want the wave to play out. the folder is called "audio_uk" You can ssh to the following folder. cd /usr/local/snomONE/audio_uk Type in ls for a list of items and then type in rm ringback.wav Quote Link to comment Share on other sites More sharing options...
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