Jump to content

CID for virtual telephone no.


Recommended Posts

Hi all - new user so please be gentle!


We have a SnomONE (free)v. with a analouge gateway attached, phones are Snom 760's , this all works ok - calls come in/out via our analouge lines all ok.


We also have purchased a 'virtual' telephone number for a different area code an while this does ring one of the extentions when a call comes it we need it to be identifed with CID so who ever picks up the phone knows to answer as that company.


We have put the number (with/without prefix '9') in the doamin address book but it still doesnt showup with a name when a call comes in and cant see where else it could be!


helps & thanks!

Link to comment
Share on other sites

many thanks!!


ive made a hunt group and given it a name & account. i set the behavior 'from-header' to group name. when you dial the number the Snom 760 shows the telephone number (the virtual one) but not the name of the hunt group (correct phones in hunt group ring only shows the hunt group name when the caller hangs up strangly


many thanks

Link to comment
Share on other sites

In my test it worked. Which firmware version are you using for the snom 760? And what are the "correct phones" ?

Could you post or pm me the snom ONE log ? Please see here for instructions: http://wiki.snomone.com/index.php?title=Snom_ONE_log





many thanks for you help - we have got this working now by changing the hunt group to Group name as you sugested (sorry :rolleyes: :rolleyes: )

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...