Keith Posted August 15, 2012 Report Share Posted August 15, 2012 Hi All, We've got a few 'generic' extensions on our system, such as a break-room phone, that we'd prefer not appear in the auto attendant Dial By Name function. Is this as simple as not entering a First and Last Name in the extension setup? It would however be nice to have a descriptor (such as 'Breakroom') but I don't want callers who use the Dial By Name function to be able to ring that extension by pressing the letters B R E A, since if we had a Breanna in the office it would get confusing. Hopefully this makes sense... Quote Link to comment Share on other sites More sharing options...
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