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gio8

Eutelia Trunk Configuration

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Hi,

I use Snom One Free and want to configure a Registrar SIP Trunk with an voip account (Phone Number) Eutelia.

Could someone help me?

I receive

SIP/2.0 401 Unauthorized

from 83.211.227.21:5060 (SIP Rx udp:83.211.227.21:5060)

Thank,

giuseppe

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If you "borrow" us the account information (in a private message) we can set it up on our system and then let you know what the best settings are. This avoids a lot of "ping pong" posts on the forum or in support.

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If you "borrow" us the account information (in a private message) we can set it up on our system and then let you know what the best settings are. This avoids a lot of "ping pong" posts on the forum or in support.

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How can I send you a private message?

I used messenger from my profile to send an information request to the Administrators but I do not know whether it is the right procedure then expect you to tell me what to do to send (to you) a private email.

tanks and bye.

Giuseppe

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If you want to send a PM just click on the administrator and then "send message"

 

 

Hi MR X can you confirm that you have read my message, please.

Thanks, gio8

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Hello mr X

Version 4.2 SnomOne use sip over tcp to send call request to Exchange Server 2010 Unified Messaging (UM)

Version 4.5 SnomOne use sip over udp to send call request to Exchange Server 2010 Unified Messaging (UM)

Version 4.5 SnomOne can connect to Eutelia-Vivavox

Exchange Server UM use only Sip over tcp.

I can use Vivavox trunk unly with 4,5 or later SnomOne but I can use Exchange trunk only with 4.2 SnomOne version

Please tell me how to set SnomOne 4.5 or later to use sip over tcp to send call to exchange server UM.

In the log file i see that SnomOne 4.5 receive exchange tcp message and reply over tcp but only when exchange send OPTIONS Messages

 

[5] 2012/12/09 20:53:44:

SIP Rx tcp:192.168.1.64:23744:

OPTIONS sip:win7.....:5060 SIP/2.0

FROM: <sip:W2K8.....:5060;transport=Tcp;ms-opaque=2fda7a9d9e2ae092>;epid=936A97F638;tag=73ccc53279

TO: <sip:win7....:5060>

VIA: SIP/2.0/TCP 192.168.1.64:23744;branch=z9hG4bK2792ad42

 

SIP Tx tcp:192.168.1.64:23744:

SIP/2.0 200 Ok

Via: SIP/2.0/TCP 192.168.1.64:23744;branch=z9hG4bK2792ad42

From: <sip:Win.......:5060;transport=Tcp;ms-opaque=2fda7a9d9e2ae092>;tag=73ccc53279;epid=936A97F638

To: <sip:win7.....:5060>;tag=551e87f94c

....

 

Thanks

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You can force this to use tcp by using something like "Exchange Server IP;tranport=TCP" without the quotes also what does the " Exchange Server " expect to see when a call comes from the snomONE? I think we will have to tell exchange server that we are trusted source and need to use the custom trunk headers.

 

Can you also send us a trace when the snomONE sends a call to the exchange?

 

Thanks

 

here is how.

 

http://wiki.snomone.com/index.php?title=How_to_Take_SIP_log_file.

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Two virtual machine

Win7 -> SnomOne free version 4.5 delta aurigidis -> SnomOne use sip over udp and exchange UM do not accepts call

Win7 x64 -> SnomOne free version 4.2 -> SnomOne use sip over tcp and exchange UM accepts call

 

Please tell me how set SnomOne free version 4.5 to use sip over tcp

 

beside you can see "Trunk configuration" and "log file" of both SnomOne (4.2 before and 4.5 after)

 

SnomOne version 2011-4.2.0.3958 (Win64) IP = 192.168.1.72

Exchange server UM server IP = 192.168.1.64

 

TRUNK

 

# Trunk 1 in domain win7x64.a.local

Name: Exchange 2010 UM

Type: gateway

To: msum

RegPass: ********

Direction:

Disabled: false

Global: false

Display: Exchange 2010

RegAccount:

RegRegistrar: w2k8r2.a.local

RegKeep:

RegUser:

Icid:

Require:

OutboundProxy: 192.168.1.64;transport=tcp

Ani:

DialExtension: 70

Prefix:

Trusted: false

AcceptRedirect: true

RfcRtp: false

Analog: false

SendEmail:

UseUuid: false

Ring180: false

Failover: never

Privacy: pai

Glob:

RequestTimeout:

Codecs: 8

CodecLock: true

Expires: 3600

FromUser:

Tel: true

TranscodeDtmf: false

AssociatedAddresses: 1.2.3.4

InterOffice: false

DialPlan:

Colines:

DialogPermission:

 

 

LOG FILE

 

 

SnomOne version 2011-4.2.0.3958 (Win64) IP = 192.168.1.72

SoftPhone 3CX 60001 IP = 192.168.1.70

Exchange server UM server IP = 192.168.1.64

 

Exchange send OPTIONS Message to SnomOne

SnomOne reply = OK 200

 

[0] 2012/12/10 13:53:48: SIP Rx tcp:192.168.1.64:63599:

OPTIONS sip:win7x64.a.local:5060 SIP/2.0

FROM: <sip:W2K8R2.a.local:5060;transport=Tcp;ms-opaque=2fda7a9d9e2ae092>;epid=936A97F638;tag=f2975ab91a

TO: <sip:win7x64.a.local:5060>

CSEQ: 4 OPTIONS

CALL-ID: 30b2c4e4041848988a81bd7efe3dbf10

MAX-FORWARDS: 70

VIA: SIP/2.0/TCP 192.168.1.64:63599;branch=z9hG4bK405fc43f

ACCEPT: application/sdp

CONTACT: <sip:W2K8.a.local:5060;transport=Tcp;maddr=192.168.1.64>

CONTENT-LENGTH: 0

USER-AGENT: RTCC/3.5.0.0

 

 

[0] 2012/12/10 13:53:48: SIP Tx tcp:192.168.1.64:63599:

SIP/2.0 200 Ok

Via: SIP/2.0/TCP 192.168.1.64:63599;branch=z9hG4bK405fc43f

From: <sip:W2K8R2.a.local:5060;transport=Tcp;ms-opaque=2fda7a9d9e2ae092>;tag=f2975ab91a;epid=936A97F638

To: <sip:win7x64.a.local:5060>;tag=738fd96902

Call-ID: 30b2c4e4041848988a81bd7efe3dbf10

CSeq: 4 OPTIONS

Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE

Content-Length: 0

 

 

3CX SoftPhone register with SnomOne PBX

 

 

[0] 2012/12/10 13:53:53: SIP Rx udp:192.168.1.70:64848:

REGISTER sip:192.168.1.72:5060 SIP/2.0

Via: SIP/2.0/UDP 192.168.1.70:64848;branch=z9hG4bK-d8754z-f50c7419b6304936-1---d8754z-;rport

Max-Forwards: 70

Contact: <sip:60001@192.168.1.70:64848;rinstance=33d8a2468a2ea1fe>

To: "60001"<sip:60001@192.168.1.72:5060>

From: "60001"<sip:60001@192.168.1.72:5060>;tag=7d1a817b

Call-ID: MzRhOGQ5MDkzM2M1MjY0Zjc4YTliNmNjN2U2YWVlN2Q.

CSeq: 9 REGISTER

Expires: 120

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE

Supported: replaces

User-Agent: 3CXPhone 6.0.20943.0

Authorization: Digest

 

username="60001",realm="192.168.1.72",nonce="1fb1a671ef588226889ec05dbeecc8ab",uri="sip:192.168.1.72:5060",res

 

ponse="7cb3fc159c26e81112198f92980e2cd3",algorithm=MD5

Content-Length: 0

 

 

[0] 2012/12/10 13:53:53: SIP Tx udp:192.168.1.70:64848:

SIP/2.0 200 Ok

Via: SIP/2.0/UDP 192.168.1.70:64848;branch=z9hG4bK-d8754z-f50c7419b6304936-1---d8754z-;rport=64848

From: "60001" <sip:60001@192.168.1.72:5060>;tag=7d1a817b

To: "60001" <sip:60001@192.168.1.72:5060>;tag=c5a53e059c

Call-ID: MzRhOGQ5MDkzM2M1MjY0Zjc4YTliNmNjN2U2YWVlN2Q.

CSeq: 9 REGISTER

Contact: <sip:60001@192.168.1.70:64848;rinstance=33d8a2468a2ea1fe>;expires=121

Content-Length: 0

 

 

 

3CX SoftPhone 60001 Call Exchange Autoattendant 65999

Autoattendant 65999 answer 60001

60001 talk 65999

60001 end the call

 

 

[0] 2012/12/10 13:54:58: SIP Rx udp:192.168.1.70:64848:

INVITE sip:65999@192.168.1.72:5060 SIP/2.0

Via: SIP/2.0/UDP 192.168.1.70:64848;branch=z9hG4bK-d8754z-2f45c2414a5c4a2c-1---d8754z-;rport

Max-Forwards: 70

Contact: <sip:60001@192.168.1.70:64848;rinstance=33d8a2468a2ea1fe>

To: <sip:65999@192.168.1.72:5060>

From: "60001"<sip:60001@192.168.1.72:5060>;tag=a93f754b

Call-ID: MTYwZTJkZDRhNGIwZjRjOTJmOGZhY2IyYzdlNmE4NzA.

CSeq: 1 INVITE

..........

 

 

[0] 2012/12/10 13:54:58: SIP Tx udp:192.168.1.70:64848:

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 192.168.1.70:64848;branch=z9hG4bK-d8754z-2f45c2414a5c4a2c-1---d8754z-;rport=64848

From: "60001" <sip:60001@192.168.1.72:5060>;tag=a93f754b

To: <sip:65999@192.168.1.72:5060>;tag=5ccdad01bc

Call-ID: MTYwZTJkZDRhNGIwZjRjOTJmOGZhY2IyYzdlNmE4NzA.

CSeq: 1 INVITE

Content-Length: 0

 

 

 

[0] 2012/12/10 13:54:58: SIP Tx udp:192.168.1.70:64848:

SIP/2.0 401 Authentication Required

Via: SIP/2.0/UDP 192.168.1.70:64848;branch=z9hG4bK-d8754z-2f45c2414a5c4a2c-1---d8754z-;rport=64848

From: "60001" <sip:60001@192.168.1.72:5060>;tag=a93f754b

To: <sip:65999@192.168.1.72:5060>;tag=5ccdad01bc

Call-ID: MTYwZTJkZDRhNGIwZjRjOTJmOGZhY2IyYzdlNmE4NzA.

CSeq: 1 INVITE

User-Agent: snom-PBX/4.2.0.3958

WWW-Authenticate: Digest

 

realm="192.168.1.72",nonce="c39bc669ebe0d8c2cbefdb77afbda47b",domain="sip:65999@192.168.1.72:5060",algorithm=M

 

D5

Content-Length: 0

 

 

[0] 2012/12/10 13:54:58: SIP Rx udp:192.168.1.70:64848:

ACK sip:65999@192.168.1.72:5060 SIP/2.0

Via: SIP/2.0/UDP 192.168.1.70:64848;branch=z9hG4bK-d8754z-2f45c2414a5c4a2c-1---d8754z-;rport

Max-Forwards: 70

To: <sip:65999@192.168.1.72:5060>;tag=5ccdad01bc

From: "60001"<sip:60001@192.168.1.72:5060>;tag=a93f754b

Call-ID: MTYwZTJkZDRhNGIwZjRjOTJmOGZhY2IyYzdlNmE4NzA.

CSeq: 1 ACK

Content-Length: 0

 

 

[0] 2012/12/10 13:54:58: SIP Rx udp:192.168.1.70:64848:

INVITE sip:65999@192.168.1.72:5060 SIP/2.0

Via: SIP/2.0/UDP 192.168.1.70:64848;branch=z9hG4bK-d8754z-8e0e0530323ef416-1---d8754z-;rport

Max-Forwards: 70

Contact: <sip:60001@192.168.1.70:64848;rinstance=33d8a2468a2ea1fe>

To: <sip:65999@192.168.1.72:5060>

From: "60001"<sip:60001@192.168.1.72:5060>;tag=a93f754b

Call-ID: MTYwZTJkZDRhNGIwZjRjOTJmOGZhY2IyYzdlNmE4NzA.

CSeq: 2 INVITE

..............

 

 

[0] 2012/12/10 13:54:58: SIP Tx udp:192.168.1.70:64848:

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 192.168.1.70:64848;branch=z9hG4bK-d8754z-8e0e0530323ef416-1---d8754z-;rport=64848

From: "60001" <sip:60001@192.168.1.72:5060>;tag=a93f754b

To: <sip:65999@192.168.1.72:5060>;tag=5ccdad01bc

Call-ID: MTYwZTJkZDRhNGIwZjRjOTJmOGZhY2IyYzdlNmE4NzA.

CSeq: 2 INVITE

Content-Length: 0

 

 

[0] 2012/12/10 13:54:58: SIP Tx tcp:192.168.1.64:5060:

INVITE sip:65999@w2k8r2.a.local;user=phone SIP/2.0

Via: SIP/2.0/TCP 192.168.1.72:49352;branch=z9hG4bK-5a69e77c1e9e476d1a95cbbe0da98346;rport

From: "Giovanni Marconi" <sip:60001@win7x64.a.local;user=phone>;tag=48266

To: <sip:65999@w2k8r2.a.local;user=phone>

Call-ID: 4246a9bf@pbx

CSeq: 32037 INVITE

Max-Forwards: 70

Contact: <sip:60001@192.168.1.72:49352;transport=tcp>

Supported: 100rel, replaces, norefersub

Allow-Events: refer

Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE

Accept: application/sdp

User-Agent: snom-PBX/4.2.0.3958

P-Asserted-Identity: "Exchange 2010" <sip:60001@win7x64.a.local;user=phone>

Content-Type: application/sdp

Content-Length: 229

 

[0] 2012/12/10 13:54:58: SIP Rx tcp:192.168.1.64:5060:

SIP/2.0 100 Trying

FROM: "Giovanni Marconi"<sip:60001@win7x64.a.local;user=phone>;tag=48266

TO: <sip:65999@w2k8r2.a.local;user=phone>

CSEQ: 32037 INVITE

CALL-ID: 4246a9bf@pbx

VIA: SIP/2.0/TCP 192.168.1.72:49352;branch=z9hG4bK-5a69e77c1e9e476d1a95cbbe0da98346;rport

CONTENT-LENGTH: 0

 

[0] 2012/12/10 13:54:58: SIP Tx udp:192.168.1.70:64848:

SIP/2.0 183 Session Progress

Via: SIP/2.0/UDP 192.168.1.70:64848;branch=z9hG4bK-d8754z-8e0e0530323ef416-1---d8754z-;rport=64848

From: "60001" <sip:60001@192.168.1.72:5060>;tag=a93f754b

To: <sip:65999@192.168.1.72:5060>;tag=5ccdad01bc

Call-ID: MTYwZTJkZDRhNGIwZjRjOTJmOGZhY2IyYzdlNmE4NzA.

CSeq: 2 INVITE

Contact: <sip:60001@192.168.1.72:5060>

Supported: 100rel, replaces, norefersub

..................

 

 

 

[0] 2012/12/10 13:54:59: SIP Rx tcp:192.168.1.64:5060:

SIP/2.0 302 Moved Temporarily

FROM: "Giovanni Marconi"<sip:60001@win7x64.a.local;user=phone>;tag=48266

TO: <sip:65999@w2k8r2.a.local;user=phone>;epid=936A97F638;tag=b3696a7c10

CSEQ: 32037 INVITE

CALL-ID: 4246a9bf@pbx

VIA: SIP/2.0/TCP 192.168.1.72:49352;branch=z9hG4bK-5a69e77c1e9e476d1a95cbbe0da98346;rport

CONTACT: <sip:65999@w2k8r2.a.local:5065;user=phone;transport=Tcp>

CONTENT-LENGTH: 0

SERVER: RTCC/3.5.0.0

 

[0] 2012/12/10 13:54:59: SIP Tx tcp:192.168.1.64:5060:

ACK sip:65999@w2k8r2.a.local;user=phone SIP/2.0

Via: SIP/2.0/TCP 192.168.1.72:49352;branch=z9hG4bK-5a69e77c1e9e476d1a95cbbe0da98346;rport

From: "Giovanni Marconi" <sip:60001@win7x64.a.local;user=phone>;tag=48266

To: <sip:65999@w2k8r2.a.local;user=phone>;tag=b3696a7c10

Call-ID: 4246a9bf@pbx

CSeq: 32037 ACK

Max-Forwards: 70

Contact: <sip:60001@192.168.1.72:49352;transport=tcp>

P-Asserted-Identity: "Exchange 2010" <sip:60001@win7x64.a.local;user=phone>

Content-Length: 0

 

[0] 2012/12/10 13:54:59: SIP Tx tcp:192.168.1.64:5065:

INVITE sip:65999@w2k8r2.a.local:5065;user=phone;transport=Tcp SIP/2.0

Via: SIP/2.0/TCP 192.168.1.72:49353;branch=z9hG4bK-c14f23c217270e8d073430c19ae7ad71;rport

From: "Giovanni Marconi" <sip:60001@win7x64.a.local;user=phone>;tag=48266

To: <sip:65999@w2k8r2.a.local;user=phone>

Call-ID: 4246a9bf@pbx

CSeq: 32038 INVITE

Max-Forwards: 70

Contact: <sip:60001@192.168.1.72:49353;transport=tcp>

..................

 

 

[0] 2012/12/10 13:54:59: SIP Rx tcp:192.168.1.64:5065:

SIP/2.0 100 Trying

FROM: "Giovanni Marconi"<sip:60001@win7x64.a.local;user=phone>;tag=48266

TO: <sip:65999@w2k8r2.a.local;user=phone>

CSEQ: 32038 INVITE

CALL-ID: 4246a9bf@pbx

VIA: SIP/2.0/TCP 192.168.1.72:49353;branch=z9hG4bK-c14f23c217270e8d073430c19ae7ad71;rport

CONTENT-LENGTH: 0

 

 

[0] 2012/12/10 13:54:59: SIP Rx tcp:192.168.1.64:5065:

SIP/2.0 180 Ringing

FROM: "Giovanni Marconi"<sip:60001@win7x64.a.local;user=phone>;tag=48266

TO: <sip:65999@w2k8r2.a.local;user=phone>;tag=685471d113;epid=44EFA7F288

CSEQ: 32038 INVITE

CALL-ID: 4246a9bf@pbx

VIA: SIP/2.0/TCP 192.168.1.72:49353;branch=z9hG4bK-c14f23c217270e8d073430c19ae7ad71;rport

CONTACT: <sip:W2K8R2.a.local:5065;transport=Tcp;maddr=192.168.1.64>;automata;text;audio;video;image

CONTENT-LENGTH: 0

ALLOW: UPDATE

ALLOW: PRACK

P-ASSERTED-IDENTITY: <sip:65999@w2k8r2.a.local;user=phone>

SERVER: RTCC/3.5.0.0 MSExchangeUM/14.01.0421.002

 

[0] 2012/12/10 13:54:59: SIP Rx tcp:192.168.1.64:5065:

SIP/2.0 200 OK

FROM: "Giovanni Marconi"<sip:60001@win7x64.a.local;user=phone>;tag=48266

TO: <sip:65999@w2k8r2.a.local;user=phone>;tag=685471d113;epid=44EFA7F288

CSEQ: 32038 INVITE

CALL-ID: 4246a9bf@pbx

VIA: SIP/2.0/TCP 192.168.1.72:49353;branch=z9hG4bK-c14f23c217270e8d073430c19ae7ad71;rport

CONTACT: <sip:W2K8R2.a.local:5065;transport=Tcp;maddr=192.168.1.64>;automata;text;audio;video;image

..........

 

[0] 2012/12/10 13:54:59: SIP Tx tcp:192.168.1.64:5065:

ACK sip:W2k8r2ex64.a.local:5065;transport=Tcp;maddr=192.168.1.64 SIP/2.0

Via: SIP/2.0/TCP 192.168.1.72:49353;branch=z9hG4bK-4a26f298970ca2668b3b051a7cf7da69;rport

From: "Giovanni Marconi" <sip:60001@win7x64.a.local;user=phone>;tag=48266

To: <sip:65999@w2k8r2ex64.a.local;user=phone>;tag=685471d113

Call-ID: 4246a9bf@pbx

CSeq: 32038 ACK

Max-Forwards: 70

Contact: <sip:60001@192.168.1.72:49353;transport=tcp>

P-Asserted-Identity: "Exchange 2010" <sip:60001@win7x64.a.local;user=phone>

Content-Length: 0

 

 

[0] 2012/12/10 13:54:59: SIP Tx udp:192.168.1.70:64848:

SIP/2.0 200 Ok

Via: SIP/2.0/UDP 192.168.1.70:64848;branch=z9hG4bK-d8754z-8e0e0530323ef416-1---d8754z-;rport=64848

From: "60001" <sip:60001@192.168.1.72:5060>;tag=a93f754b

To: <sip:65999@192.168.1.72:5060>;tag=5ccdad01bc

Call-ID: MTYwZTJkZDRhNGIwZjRjOTJmOGZhY2IyYzdlNmE4NzA.

CSeq: 2 INVITE

Contact: <sip:60001@192.168.1.72:5060>

Supported: 100rel, replaces, norefersub

Allow-Events: refer

Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE

Accept: application/sdp

User-Agent: snom-PBX/4.2.0.3958

..............

 

[0] 2012/12/10 13:54:59: SIP Rx udp:192.168.1.70:64848:

ACK sip:60001@192.168.1.72:5060 SIP/2.0

Via: SIP/2.0/UDP 192.168.1.70:64848;branch=z9hG4bK-d8754z-8d4620354e4e6b41-1---d8754z-;rport

Max-Forwards: 70

Contact: <sip:60001@192.168.1.70:64848;rinstance=33d8a2468a2ea1fe>

To: <sip:65999@192.168.1.72:5060>;tag=5ccdad01bc

From: "60001"<sip:60001@192.168.1.72:5060>;tag=a93f754b

.............

 

[0] 2012/12/10 13:55:04: SIP Rx udp:192.168.1.70:64848:

BYE sip:60001@192.168.1.72:5060 SIP/2.0

Via: SIP/2.0/UDP 192.168.1.70:64848;branch=z9hG4bK-d8754z-1e5f937253797c73-1---d8754z-;rport

Max-Forwards: 70

Contact: <sip:60001@192.168.1.70:64848;rinstance=33d8a2468a2ea1fe>

To: <sip:65999@192.168.1.72:5060>;tag=5ccdad01bc

From: "60001"<sip:60001@192.168.1.72:5060>;tag=a93f754b

................

 

[0] 2012/12/10 13:55:04: SIP Tx udp:192.168.1.70:64848:

SIP/2.0 200 Ok

Via: SIP/2.0/UDP 192.168.1.70:64848;branch=z9hG4bK-d8754z-1e5f937253797c73-1---d8754z-;rport=64848

From: "60001" <sip:60001@192.168.1.72:5060>;tag=a93f754b

To: <sip:65999@192.168.1.72:5060>;tag=5ccdad01bc

Call-ID: MTYwZTJkZDRhNGIwZjRjOTJmOGZhY2IyYzdlNmE4NzA.

CSeq: 3 BYE

Contact: <sip:60001@192.168.1.72:5060>

User-Agent: snom-PBX/4.2.0.3958

Content-Length: 0

 

 

[0] 2012/12/10 13:55:04: SIP Tx tcp:192.168.1.64:5065:

BYE sip:W2k8r2ex64.a.local:5065;transport=Tcp;maddr=192.168.1.64 SIP/2.0

Via: SIP/2.0/TCP 192.168.1.72:49353;branch=z9hG4bK-a70079fc72e2433047b08295a989f654;rport

From: "Giovanni Marconi" <sip:60001@win7x64.a.local;user=phone>;tag=48266

To: <sip:65999@w2k8r2ex64.a.local;user=phone>;tag=685471d113

Call-ID: 4246a9bf@pbx

CSeq: 32039 BYE

Max-Forwards: 70

Contact: <sip:60001@192.168.1.72:49353;transport=tcp>

P-Asserted-Identity: "Exchange 2010" <sip:60001@win7x64.a.local;user=phone>

Content-Length: 0

 

 

[0] 2012/12/10 13:55:04: SIP Rx tcp:192.168.1.64:5065:

SIP/2.0 200 OK

FROM: "Giovanni Marconi"<sip:60001@win7x64.a.local;user=phone>;tag=48266

TO: <sip:65999@w2k8r2ex64.a.local;user=phone>;tag=685471d113;epid=44EFA7F288

CSEQ: 32039 BYE

CALL-ID: 4246a9bf@pbx

VIA: SIP/2.0/TCP 192.168.1.72:49353;branch=z9hG4bK-a70079fc72e2433047b08295a989f654;rport

CONTENT-LENGTH: 0

SERVER: RTCC/3.5.0.0 MSExchangeUM/14.01.0421.002

 

 

*****************************************

*****************************************

*****************************************

*****************************************

*****************************************

*****************************************

*****************************************

*****************************************

 

 

 

SnomOne version 4.5.0.1075 (Delta Aurigidis) (Win32) IP = 192.168.1.71

Exchange server UM server IP = 192.168.1.64

 

TRUNK

 

 

# Trunk 1 in domain win7.a.local

Name: ExchangeServer2010UM

Type: gateway

To: msum

RegPass: ********

Direction:

Disabled: false

Global: true

Display: Exchange 2010

RegAccount:

RegRegistrar: w2k8r2.a.local

RegKeep:

RegUser:

Icid:

Require:

OutboundProxy: 192.168.1.64; transport=tcp

Ani:

DialExtension:

Prefix:

Trusted: false

AcceptRedirect: true

RfcRtp: false

Analog: false

SendEmail:

UseUuid: false

Ring180: false

Failover: never

HeaderRequestUri: {request-uri}

HeaderFrom: {from}

HeaderTo: {to}

HeaderPai: {trunk}

HeaderPpi:

HeaderRpi:

HeaderPrivacy: id

HeaderRpiCharging: icid-value={icid-value};icid-generated-at={ip-address};orig-ioi={domain}

BlockCidPrefix:

Glob:

RequestTimeout:

Codecs: 8

CodecLock: true

DtmfMode:

Expires: 3600

FromUser:

Tel: true

TranscodeDtmf: false

AssociatedAddresses:

InterOffice: false

DialPlan:

UseEpid: false

CidUpdate:

Ignore18xSDP: false

UserHdr:

Colines:

DialogPermission:

 

 

LOG FILE

 

SnomOne version 4.5.0.1075 (Delta Aurigidis) (Win32) IP = 192.168.1.71

SoftPhone 3CX 60001 IP = 192.168.1.70

Exchange server UM server IP = 192.168.1.64

 

 

Exchange send OPTIONS Message to SnomOne

SnomOne reply = OK 200

 

[5] 2012/12/10 20:53:44:

 

SIP Rx tcp:192.168.1.64:23744:

 

OPTIONS sip:win7.a.local:5060 SIP/2.0

FROM: <sip:w2k8r2.a.local:5060;transport=Tcp;ms-opaque=2fda7a9d9e2ae092>;epid=936A97F638;tag=73ccc53279

TO: <sip:win7.a.local:5060>

CSEQ: 38 OPTIONS

CALL-ID: 2b29bd062aa8486085c7052e0e8ad377

MAX-FORWARDS: 70

VIA: SIP/2.0/TCP 192.168.1.64:23744;branch=z9hG4bK2792ad42

ACCEPT: application/sdp

CONTACT: <sip:w2k8r2.a.local:5060;transport=Tcp;maddr=192.168.1.64>

CONTENT-LENGTH: 0

USER-AGENT: RTCC/3.5.0.0

 

 

 

[5] 2012/12/10 20:53:44:

 

SIP Tx tcp:192.168.1.64:23744:

 

SIP/2.0 200 Ok

Via: SIP/2.0/TCP 192.168.1.64:23744;branch=z9hG4bK2792ad42

From: <sip:w2k8r2.a.local:5060;transport=Tcp;ms-opaque=2fda7a9d9e2ae092>;tag=73ccc53279;epid=936A97F638

To: <sip:win7.a.local:5060>;tag=551e87f94c

Call-ID: 2b29bd062aa8486085c7052e0e8ad377

CSeq: 38 OPTIONS

Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE

Content-Length: 0

 

 

 

3CX SoftPhone 60001 Call "Exchange 2010" Autoattendant 69999

SnomOne call exchange via udp but ....

Exchange do not reply.. Why?.. "Exchange 2010" use sip over tcp and do not accepts sip over udp

 

[5] 2012/12/10 20:53:15:

 

SIP Rx tcp:192.168.1.70:49719:

 

INVITE sip:69999@192.168.1.71:5060 SIP/2.0

Via: SIP/2.0/TCP 192.168.1.70:58505;branch=z9hG4bK-d8754z-cb0dcf5714708e2a-1---d8754z-;rport

Max-Forwards: 70

Contact: <sip:60001@192.168.1.70:49719;rinstance=a6aa45e7cc164c0d;transport=TCP>

To: <sip:69999@192.168.1.71:5060>

From: "60001"<sip:60001@192.168.1.71:5060>;tag=085c7302

Call-ID: NDhiZGQ0MDk5NjRiNjRjOGVhNTM3OTQ4MjQ0NWVjYWE.

CSeq: 1 INVITE

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE

Content-Type: application/sdp

Supported: replaces

User-Agent: 3CXPhone 6.0.20943.0

Content-Length: 404

 

v=0

o=3cxVCE 37059690 127906545 IN IP4 192.168.1.70

s=3cxVCE Audio Call

c=IN IP4 192.168.1.70

t=0 0

m=audio 40034 RTP/AVP 0 8 3 101

a=rtpmap:0 PCMU/8000

a=rtpmap:8 PCMA/8000

a=rtpmap:3 GSM/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

a=ptime:20

a=sendrecv

m=video 40010 RTP/AVP 34

c=IN IP4 192.168.1.70

a=rtpmap:34 H263/90000

a=fmtp:34 QCIF=1;CIF=1;SQCIF=1;CIF4=1;

a=sendrecv

 

[5] 2012/12/10 20:53:15:

 

SIP Tx tcp:192.168.1.70:49719:

 

SIP/2.0 100 Trying

Via: SIP/2.0/TCP 192.168.1.70:58505;branch=z9hG4bK-d8754z-cb0dcf5714708e2a-1---d8754z-;rport=49719

From: "60001" <sip:60001@192.168.1.71:5060>;tag=085c7302

To: <sip:69999@192.168.1.71:5060>;tag=266ede68e5

Call-ID: NDhiZGQ0MDk5NjRiNjRjOGVhNTM3OTQ4MjQ0NWVjYWE.

CSeq: 1 INVITE

Content-Length: 0

 

[5] 2012/12/10 20:53:15:

 

SIP Tx tcp:192.168.1.70:49719:

 

SIP/2.0 401 Authentication Required

Via: SIP/2.0/TCP 192.168.1.70:58505;branch=z9hG4bK-d8754z-cb0dcf5714708e2a-1---d8754z-;rport=49719

From: "60001" <sip:60001@192.168.1.71:5060>;tag=085c7302

To: <sip:69999@192.168.1.71:5060>;tag=266ede68e5

Call-ID: NDhiZGQ0MDk5NjRiNjRjOGVhNTM3OTQ4MjQ0NWVjYWE.

CSeq: 1 INVITE

User-Agent: snomONE/4.5.0.1075 Delta Aurigids

WWW-Authenticate: Digest

 

realm="192.168.1.71",nonce="5a36593c0471597226a9eecdf2110072",domain="sip:69999@192.168.1.71:5060",algorithm=M

 

D5

Content-Length: 0

 

 

[5] 2012/12/10 20:53:15:

 

SIP Rx tcp:192.168.1.70:49719:

 

ACK sip:69999@192.168.1.71:5060 SIP/2.0

Via: SIP/2.0/TCP 192.168.1.70:58505;branch=z9hG4bK-d8754z-cb0dcf5714708e2a-1---d8754z-;rport

Max-Forwards: 70

To: <sip:69999@192.168.1.71:5060>;tag=266ede68e5

From: "60001"<sip:60001@192.168.1.71:5060>;tag=085c7302

Call-ID: NDhiZGQ0MDk5NjRiNjRjOGVhNTM3OTQ4MjQ0NWVjYWE.

CSeq: 1 ACK

Content-Length: 0

 

[5] 2012/12/10 20:53:15:

 

SIP Rx tcp:192.168.1.70:49719:

 

INVITE sip:69999@192.168.1.71:5060 SIP/2.0

Via: SIP/2.0/TCP 192.168.1.70:58505;branch=z9hG4bK-d8754z-f03040048a59f768-1---d8754z-;rport

Max-Forwards: 70

Contact: <sip:60001@192.168.1.70:49719;rinstance=a6aa45e7cc164c0d;transport=TCP>

To: <sip:69999@192.168.1.71:5060>

From: "60001"<sip:60001@192.168.1.71:5060>;tag=085c7302

Call-ID: NDhiZGQ0MDk5NjRiNjRjOGVhNTM3OTQ4MjQ0NWVjYWE.

CSeq: 2 INVITE

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE

Content-Type: application/sdp

Supported: replaces

User-Agent: 3CXPhone 6.0.20943.0

Authorization: Digest

 

username="60001",realm="192.168.1.71",nonce="5a36593c0471597226a9eecdf2110072",uri="sip:69999@192.168.1.71:506

 

0",response="06a990ab348a5366d46b675d3d2116b6",algorithm=MD5

Content-Length: 404

 

v=0

o=3cxVCE 37059690 127906545 IN IP4 192.168.1.70

s=3cxVCE Audio Call

c=IN IP4 192.168.1.70

t=0 0

m=audio 40034 RTP/AVP 0 8 3 101

a=rtpmap:0 PCMU/8000

a=rtpmap:8 PCMA/8000

a=rtpmap:3 GSM/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

a=ptime:20

a=sendrecv

m=video 40010 RTP/AVP 34

c=IN IP4 192.168.1.70

a=rtpmap:34 H263/90000

a=fmtp:34 QCIF=1;CIF=1;SQCIF=1;CIF4=1;

a=sendrecv

 

[5] 2012/12/10 20:53:15:

 

SIP Tx tcp:192.168.1.70:49719:

 

 

SIP/2.0 100 Trying

Via: SIP/2.0/TCP 192.168.1.70:58505;branch=z9hG4bK-d8754z-f03040048a59f768-1---d8754z-;rport=49719

From: "60001" <sip:60001@192.168.1.71:5060>;tag=085c7302

To: <sip:69999@192.168.1.71:5060>;tag=266ede68e5

Call-ID: NDhiZGQ0MDk5NjRiNjRjOGVhNTM3OTQ4MjQ0NWVjYWE.

CSeq: 2 INVITE

Content-Length: 0

 

[5] 2012/12/10 20:53:15:

 

SIP Tx udp:192.168.1.64:5060:

 

INVITE sip:69999@w2k8r2.a.local;user=phone SIP/2.0

Via: SIP/2.0/UDP 192.168.1.71:5060;branch=z9hG4bK-bb8717be7b33343f0c4539fe322c3372;rport

From: "Giovanni Marconi" <sip:60001@win7.a.local;user=phone>;tag=35584

To: <sip:69999@win7.a.local;user=phone>

Call-ID: 581b1cfd@pbx

CSeq: 28575 INVITE

Max-Forwards: 70

Contact: <sip:60001@192.168.1.71:5060;transport=udp>

Supported: 100rel, replaces, norefersub

Allow-Events: refer

Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE

Accept: application/sdp

User-Agent: snomONE/4.5.0.1075 Delta Aurigids

P-Asserted-Identity: "Exchange 2010" <sip:w2k8r2.a.local>

Privacy: id

P-Charging-Vector: icid-value=;icid-generated-at=192.168.1.71;orig-ioi=win7.a.local

Content-Type: application/sdp

Content-Length: 229

 

v=0

o=- 47015 47015 IN IP4 192.168.1.71

s=-

c=IN IP4 192.168.1.71

t=0 0

m=audio 50970 RTP/AVP 8 101

a=rtpmap:8 pcma/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-16

a=rtcp-xr:rcvr-rtt=all voip-metrics

a=sendrecv

 

 

[5] 2012/12/10 20:53:15:

 

SIP Tx tcp:192.168.1.70:49719:

 

SIP/2.0 183 Session Progress

Via: SIP/2.0/TCP 192.168.1.70:58505;branch=z9hG4bK-d8754z-f03040048a59f768-1---d8754z-;rport=49719

From: "60001" <sip:60001@192.168.1.71:5060>;tag=085c7302

To: <sip:69999@192.168.1.71:5060>;tag=266ede68e5

Call-ID: NDhiZGQ0MDk5NjRiNjRjOGVhNTM3OTQ4MjQ0NWVjYWE.

CSeq: 2 INVITE

Contact: <sip:60001@192.168.1.71:5060;transport=tcp>

Supported: 100rel, replaces, norefersub

Allow-Events: refer

Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE

Accept: application/sdp

User-Agent: snomONE/4.5.0.1075 Delta Aurigids

Content-Type: application/sdp

Content-Length: 288

 

v=0

o=- 26554 26554 IN IP4 192.168.1.71

s=-

c=IN IP4 192.168.1.71

t=0 0

m=audio 56460 RTP/AVP 0 8 3 101

a=rtpmap:0 pcmu/8000

a=rtpmap:8 pcma/8000

a=rtpmap:3 gsm/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-16

a=ptime:20

a=rtcp-xr:rcvr-rtt=all voip-metrics

a=sendrecv

 

[5] 2012/12/10 20:53:16:

 

SIP Tr udp:192.168.1.64:5060:

 

INVITE sip:69999@w2k8r2.a.local;user=phone SIP/2.0

Via: SIP/2.0/UDP 192.168.1.71:5060;branch=z9hG4bK-bb8717be7b33343f0c4539fe322c3372;rport

From: "Giovanni Marconi" <sip:60001@win7.a.local;user=phone>;tag=35584

To: <sip:69999@win7.a.local;user=phone>

Call-ID: 581b1cfd@pbx

CSeq: 28575 INVITE

Max-Forwards: 70

Contact: <sip:60001@192.168.1.71:5060;transport=udp>

Supported: 100rel, replaces, norefersub

Allow-Events: refer

Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE

Accept: application/sdp

User-Agent: snomONE/4.5.0.1075 Delta Aurigids

P-Asserted-Identity: "Exchange 2010" <sip:w2k8r2.a.local>

Privacy: id

P-Charging-Vector: icid-value=;icid-generated-at=192.168.1.71;orig-ioi=win7.a.local

Content-Type: application/sdp

Content-Length: 229

 

v=0

o=- 47015 47015 IN IP4 192.168.1.71

s=-

c=IN IP4 192.168.1.71

t=0 0

m=audio 50970 RTP/AVP 8 101

a=rtpmap:8 pcma/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-16

a=rtcp-xr:rcvr-rtt=all voip-metrics

a=sendrecv

[5] 2012/12/10 20:53:18:

 

Last message repeated 2 times

 

[5] 2012/12/10 20:53:18:

 

SIP Tr udp:192.168.1.64:5060:

 

CANCEL sip:69999@w2k8r2.a.local;user=phone SIP/2.0

Via: SIP/2.0/UDP 192.168.1.71:5060;branch=z9hG4bK-c91138e5e42bcc95f0d46cf632c831fe;rport

From: "Giovanni Marconi" <sip:60001@win7.a.local;user=phone>;tag=28418

To: <sip:69999@win7.a.local;user=phone>

Call-ID: fd88551c@pbx

CSeq: 24746 CANCEL

Max-Forwards: 70

P-Asserted-Identity: "Exchange 2010" <sip:w2k8r2.a.local>

Privacy: id

P-Charging-Vector: icid-value=;icid-generated-at=192.168.1.71;orig-ioi=win7.a.local

Content-Length: 0

 

[5] 2012/12/10 20:53:19:

 

SIP Tr udp:192.168.1.64:5060:

 

INVITE sip:69999@w2k8r2.a.local;user=phone SIP/2.0

Via: SIP/2.0/UDP 192.168.1.71:5060;branch=z9hG4bK-bb8717be7b33343f0c4539fe322c3372;rport

From: "Giovanni Marconi" <sip:60001@win7.a.local;user=phone>;tag=35584

To: <sip:69999@win7.a.local;user=phone>

Call-ID: 581b1cfd@pbx

CSeq: 28575 INVITE

Max-Forwards: 70

Contact: <sip:60001@192.168.1.71:5060;transport=udp>

Supported: 100rel, replaces, norefersub

Allow-Events: refer

Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE

Accept: application/sdp

User-Agent: snomONE/4.5.0.1075 Delta Aurigids

P-Asserted-Identity: "Exchange 2010" <sip:w2k8r2.a.local>

Privacy: id

P-Charging-Vector: icid-value=;icid-generated-at=192.168.1.71;orig-ioi=win7.a.local

Content-Type: application/sdp

Content-Length: 229

 

v=0

o=- 47015 47015 IN IP4 192.168.1.71

s=-

c=IN IP4 192.168.1.71

t=0 0

m=audio 50970 RTP/AVP 8 101

a=rtpmap:8 pcma/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-16

a=rtcp-xr:rcvr-rtt=all voip-metrics

a=sendrecv

 

[5] 2012/12/10 20:53:19:

 

SIP Rx tcp:192.168.1.70:49719:

 

CANCEL sip:69999@192.168.1.71:5060 SIP/2.0

Via: SIP/2.0/TCP 192.168.1.70:58505;branch=z9hG4bK-d8754z-f03040048a59f768-1---d8754z-;rport

Max-Forwards: 70

To: <sip:69999@192.168.1.71:5060>

From: "60001"<sip:60001@192.168.1.71:5060>;tag=085c7302

Call-ID: NDhiZGQ0MDk5NjRiNjRjOGVhNTM3OTQ4MjQ0NWVjYWE.

CSeq: 2 CANCEL

User-Agent: 3CXPhone 6.0.20943.0

Authorization: Digest

 

username="60001",realm="192.168.1.71",nonce="5a36593c0471597226a9eecdf2110072",uri="sip:69999@192.168.1.71:506

 

0",response="8f287161d09a463e2643736d54400723",algorithm=MD5

Content-Length: 0

 

[5] 2012/12/10 20:53:19:

 

SIP Tx tcp:192.168.1.70:49719:

 

SIP/2.0 200 Ok

Via: SIP/2.0/TCP 192.168.1.70:58505;branch=z9hG4bK-d8754z-f03040048a59f768-1---d8754z-;rport=49719

From: "60001" <sip:60001@192.168.1.71:5060>;tag=085c7302

To: <sip:69999@192.168.1.71:5060>;tag=266ede68e5

Call-ID: NDhiZGQ0MDk5NjRiNjRjOGVhNTM3OTQ4MjQ0NWVjYWE.

CSeq: 2 CANCEL

Contact: <sip:60001@192.168.1.71:5060;transport=tcp>

User-Agent: snomONE/4.5.0.1075 Delta Aurigids

Content-Length: 0

 

[5] 2012/12/10 20:53:19:

 

SIP Tx tcp:192.168.1.70:49719:

 

 

SIP/2.0 487 Request Terminated

Via: SIP/2.0/TCP 192.168.1.70:58505;branch=z9hG4bK-d8754z-f03040048a59f768-1---d8754z-;rport=49719

From: "60001" <sip:60001@192.168.1.71:5060>;tag=085c7302

To: <sip:69999@192.168.1.71:5060>;tag=266ede68e5

Call-ID: NDhiZGQ0MDk5NjRiNjRjOGVhNTM3OTQ4MjQ0NWVjYWE.

CSeq: 2 INVITE

Contact: <sip:60001@192.168.1.71:5060;transport=tcp>

Supported: 100rel, replaces, norefersub

Allow-Events: refer

Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE

Accept: application/sdp

User-Agent: snomONE/4.5.0.1075 Delta Aurigids

Content-Length: 0

 

[5] 2012/12/10 20:53:19:

 

SIP Tx udp:192.168.1.64:5060:

 

CANCEL sip:69999@w2k8r2.a.local;user=phone SIP/2.0

Via: SIP/2.0/UDP 192.168.1.71:5060;branch=z9hG4bK-bb8717be7b33343f0c4539fe322c3372;rport

From: "Giovanni Marconi" <sip:60001@win7.a.local;user=phone>;tag=35584

To: <sip:69999@win7.a.local;user=phone>

Call-ID: 581b1cfd@pbx

CSeq: 28575 CANCEL

Max-Forwards: 70

P-Asserted-Identity: "Exchange 2010" <sip:w2k8r2.a.local>

Privacy: id

P-Charging-Vector: icid-value=;icid-generated-at=192.168.1.71;orig-ioi=win7.a.local

Content-Length: 0

 

[5] 2012/12/10 20:53:19:

 

Last message repeated 2 times

 

[5] 2012/12/10 20:53:19:

 

SIP Rx tcp:192.168.1.70:49719:

 

ACK sip:69999@192.168.1.71:5060 SIP/2.0

Via: SIP/2.0/TCP 192.168.1.70:58505;branch=z9hG4bK-d8754z-f03040048a59f768-1---d8754z-;rport

Max-Forwards: 70

To: <sip:69999@192.168.1.71:5060>;tag=266ede68e5

From: "60001"<sip:60001@192.168.1.71:5060>;tag=085c7302

Call-ID: NDhiZGQ0MDk5NjRiNjRjOGVhNTM3OTQ4MjQ0NWVjYWE.

CSeq: 2 ACK

Content-Length: 0

 

[5] 2012/12/10 20:53:20:

 

SIP Tr udp:192.168.1.64:5060:

 

CANCEL sip:69999@w2k8r2.a.local;user=phone SIP/2.0

Via: SIP/2.0/UDP 192.168.1.71:5060;branch=z9hG4bK-bb8717be7b33343f0c4539fe322c3372;rport

From: "Giovanni Marconi" <sip:60001@win7.a.local;user=phone>;tag=35584

To: <sip:69999@win7.a.local;user=phone>

Call-ID: 581b1cfd@pbx

CSeq: 28575 CANCEL

Max-Forwards: 70

P-Asserted-Identity: "Exchange 2010" <sip:w2k8r2.a.local>

Privacy: id

P-Charging-Vector: icid-value=;icid-generated-at=192.168.1.71;orig-ioi=win7.a.local

Content-Length: 0

 

 

End of log

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I am in same troubles with a customer with the same provider Eutelia.
Outgoing calls abort in the pbx and are logged with no duration.
I suspect something has to bet set in the trunk but I can't figure out the parameters I have to change.
Please can you help me???

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I would send all calls to a specific account first - this way you can make sure that you don't have an inbound call routing problem. 

image.png

The if that works you can refine it and try to send it to an extension based on a prefix pattern. If not, check the log file for a clue. Does the PBX receive an INVITE? Are outbound calls working?

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